Patricia Shaw
Ravena,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Surgical Scheduler
Community Care Physicians
Latham, NY
09.2023 - Current
- Collaborated with medical professionals for scheduling updates and followed up on appointments, processing pre-op orders accurately.
- Maintained precise records within diverse platforms for surgery scheduling tasks.
- Provided families and patients with timely updates on operation schedules.
- Strengthened professional collaborations through consistent engagement with stakeholders.
- Streamlined handling of patient records while engaging insurance contacts to secure required approvals.
- Addressed and resolved scheduling issues by implementing suitable remedies.
- Updated schedules on a daily basis.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
Surgical Scheduler
Albany Medical Center Hospital
Albany, NY
12.2014 - 02.2022
- Streamlined the collection of required documentation for patient insurance approvals.
- Managed telephone communications by efficiently transferring calls to designated staff.
- Completed relevant insurance and other claim forms.
- Arranged subsequent appointments at physician's direction.
- Ensured that all necessary documentation was completed accurately prior to surgery date.
- Executed steps to ensure all necessary pre-surgery testing completed, incorporating lab work and imaging studies.
- Dispatched sensitive documents via multiple communication methods including digital and physical channels.
- Instructed newly hired employees in proper surgery scheduling rules.
- Processed information accurately across platforms to support surgical operations.
- Ensured patient's insurance eligibility and coverage before surgical procedures.
- Recognized client requirements quickly and adeptly.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Applied Science - Human Resources Management
Bryant And Stratton College
Albany, NY05-2011
High School Diploma -
Rensselaer
Rensselaer, NY06-1991
Skills
- Software navigation
- Clerical support
- Patient relations
- Scheduling expertise
- Patient coordination
- Medical terminology
- HIPAA compliance
- Insurance verification
- Telephone management
- Follow-up procedures
- Insurance authorizations
- File coordination
- Data entry proficiency
Affiliations
- I love to spend time with my family in Virginia whenever I can
- Avid reader
- Learning new crafts
- Spending time with friends and simply enjoying life
References
References available upon request.
Timeline
Surgical Scheduler
Community Care Physicians
09.2023 - Current
Surgical Scheduler
Albany Medical Center Hospital
12.2014 - 02.2022
Associate of Applied Science - Human Resources Management
Bryant And Stratton College
High School Diploma -
Rensselaer
Similar Profiles
Leigh PythonLeigh Python
Medical Assistant at Community Care PhysiciansMedical Assistant at Community Care Physicians
Rupal Patel, D.O.Rupal Patel, D.O.
Medical Director - The Breast Centers at ImageCare at Community Care PhysiciansMedical Director - The Breast Centers at ImageCare at Community Care Physicians
Bria AmedoreBria Amedore
Registered Nurse at Community Care PhysiciansRegistered Nurse at Community Care Physicians
Eileen BrandtEileen Brandt
HEOP Office Operations Manager at Siena CollegeHEOP Office Operations Manager at Siena College
Esther RosadoEsther Rosado
Vice President of Operations at K & G Property Management ServicesVice President of Operations at K & G Property Management Services