PATRICIA SMITH

Work History

Human Resources Generalist

United States Army National Guard

07.2018 - Current

Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Met with staff to resolve difficult situations related to performance and conflict management.
Implemented and supervised orientation procedures for new hires.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Developed and enforced company policy and procedures relating to human resources activity.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Motivated employees through special events, incentive programs, and constructive feedback.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Processed employee claims involving performance issues and harassment.
Motivated employees through special events and incentive programs.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Recruited top talent to maximize profitability.
Fostered positive work environment through comprehensive employee relations program.
Instructed senior leaders on appropriate employee corrective steps.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

Unit Supply Specialist (92Y)

Army National Guard KY AGR)

04.2011 - 07.2018

Completed regular inventory counts of equipment on book for unit.
Maintained records of supply transactions for accuracy and tracking.
Oversaw supply requests, accountability, and receipts.
Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain business processes.
Prepared unit and organizational supply documentation.
Evaluated unit supply requirements and coordinated timely replenishment.
Maintained automated system for tracking group supplies and equipment.
Participated in continuous improvement in contract execution process and delivered recommendations, ideas and plans to local and functional management.
Planned and conducted annual section training.
Reduced risks by enforcing compliance with applicable regulations and directives.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Processed required paperwork to expedite handling of shipped and received goods.
Maintained records of supply transactions for accuracy and tracking

Metal Worker

Army National Guard KY

09.2009 - 04.2011

Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.
Operated hand and power tools and heavy machinery safely.
Determined machine adjustments and material requirements for high quality production.
Cut, ground and deburred frames and profiles.
Inspected individual parts, assemblies and installations for adherence to specifications and building codes.
Detected work piece defects and machine malfunctions.
Read job specifications to determine machine adjustments and material requirements.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Set up and performed maintenance on fab and machine shop machines.
Fulfilled output requirements while consistently reducing scrap levels.
Maneuvered, installed and anchored completed units into proper positions.
Estimated repair costs based on expected labor and materials requirements.

Automated Logistical Specialist (92A)

Army National Guard KY

01.2007 - 09.2009

Created and maintained records, which included stock lists, inventory and material counts.
Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
Established operations procedures and complied with military policies.
Organized material distribution and transportation logistics in accordance with executive direction.
Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
Supervised personnel in supply, services, materials management and logistical operations.
Managed daily activities of inventory operations in alignment with regulatory agencies and related policies with 4 lines in excess of 1 million dollars.
Developed standard operating procedures for team to follow and maintained records of activities.
Resolved conflicts between team members and addressed complaints or grievances.
Maintained accurate records of team attendance and documented disciplinary actions.
Enforced team adherence to safety regulations and protocols.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Led improvement initiatives to advance operational efficiencies and increase revenue.

Restaurant Shift Manager

Hardees

05.2004 - 01.2007

Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Managed schedules, accepted time off requests and found coverage for short shifts.
Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Cross-trained crew members on different duties to increase coverage.
Monitored employee food handling, safety and uniform requirements.
Excelled in every store position and regularly backed up front-line staff.
Assigned tasks to employees and oversaw opening and closing of restaurant.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Managed staff schedules and maintained adequate coverage for all shifts.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Oversaw food preparation and monitored safety protocols.
Implemented effective inventory control systems to reduce food spoilage and waste.

Summary

Overview

Work History

Human Resources Generalist

Unit Supply Specialist (92Y)

Metal Worker

Automated Logistical Specialist (92A)

Restaurant Shift Manager

Education

Bachelor of Science - Liberal Arts And General Studies

Associate Professional in Human Resources - Human Resources Management

Skills

Certification

Awards

Timeline

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