Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

PATRICIA SMITH

Nashville,TN

Summary


Motivated filmmaker, author and server with engaging personality and flexible approach. Upbeat, friendly and anticipating audiences including customer's needs to facilitate enjoyable viewing and dining experiences.



Overview

11
11
years of professional experience

Work History

Server

Condado Tacos
08.2021 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with TOAST to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served 8 tables at once appropriately and not "in the weeds"

Recovery Advocate (RA)

Integrative Life Center
04.2021 - 08.2021
  • Maintained 20 client's confidentiality and adhered to HIPAA guidelines.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Documented case management activity for accurate, reliable records.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
  • Tracked client participation in treatment services to identify attendance issues.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.

Pool Server/Bartender

The W Hotel, Hideout
04.2019 - 08.2020
  • Greeting guests at tables, bar tops and lounge chairs by the pool
  • Introducing myself & suggesting cocktails appropriate for the weather
  • Serving patrons in a timely manner & successfully charging tabs to rooms and credit cards
  • Creating craft cocktails & serving in plastic cups for safety by the pool
  • Performing diligent side work duties, including setting up bar and locking up liquor.

Server/Bartender

Giulia – Italian Restaurant
01.2018 - 04.2019
  • Greeted & sat guests as they walked in
  • Checked in with patrons throughout the evening
  • Suggested house favorites with a touch of upselling
  • Established relationships with guests while keeping my guest check average high
  • Created & served craft cocktails behind the bar
  • Suggested great pairings when behind the bar and serving
  • Skeleton staff- seated tables, ran food, made drinks & bussed tables.

Commerson
10.2016 - 09.2017
  • Appropriately suggested additional items to customers to increase restaurant sales
  • Answered questions about menu selections and made recommendations when requested
  • Promptly served all food courses and alcoholic beverages to guests
  • Regularly checked on guests to ensure satisfaction with each food course and beverages
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Server/Shift Supervisor

The Counter
02.2012 - 04.2016
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner
  • Managed closing duties, including restocking items and reconciliation of the cash drawer
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

Education

Bachelor of Arts - Motion Pictures

Belmont University
Nashville, TN
12.2023

Skills

  • Servsafe Certified
  • Food Preparation and Safety
  • Food and Beverage Pairings
  • Wine Pairings
  • Cash Handling
  • Special Dietary Requirements
  • Suggestive Selling
  • Food Sales and Promotion

Accomplishments


Published Work:


Remember (Young Adult Fiction) - October 2019

Dead Skinny (Young Adult Fiction) - TBD


Directed:


Under This Skin (Short Film) - December 2022

Into the Sunset ( Short Film) - December 2023


Timeline

Server

Condado Tacos
08.2021 - 05.2023

Recovery Advocate (RA)

Integrative Life Center
04.2021 - 08.2021

Pool Server/Bartender

The W Hotel, Hideout
04.2019 - 08.2020

Server/Bartender

Giulia – Italian Restaurant
01.2018 - 04.2019

Commerson
10.2016 - 09.2017

Server/Shift Supervisor

The Counter
02.2012 - 04.2016

Bachelor of Arts - Motion Pictures

Belmont University

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PATRICIA SMITH