Compassionate and detail-oriented mental health professional with extensive experience in case management. Known for effective collaboration with multidisciplinary teams to improve client support and optimize treatment plans.
Overview
38
38
years of professional experience
Work History
Supports Coordinator
A Bridge To Independence
09.2025 - Current
Assisted clients in navigating resources and support services for independent living
Coordinated care plans to ensure client needs are met
Conducted assessments to identify individual goals and challenges for effective support
Facilitated communication between clients and support networks to enhance service delivery
Mental Health Case Manager
Merakey
10.2021 - 05.2023
Developed and implemented individualized care plans for clients to enhance mental health outcomes.
Coordinated with multidisciplinary teams to provide comprehensive support services for clients.
Assessed client needs through regular evaluations and adjusted treatment plans accordingly.
Licensing Specialist
Pennsylvania Department of Drug and Alcohol Programs
11.2018 - 08.2022
Evaluated and processed licensing applications for compliance with state regulations.
Collaborated with stakeholders to streamline licensing procedures and enhance efficiency.
Conducted audits of licensed programs to ensure adherence to standards and guidelines.
Childline Casemanger
Pennsylvania Department Of Health and Human Services
05.2016 - 11.2018
Answered calls to State Wide Child Abuse Hotline
Gathered all pertinent information into a report
Sent out reports to Children and Youth Casemanagement and also District Attorney
Mental Health Support Worker
Merkey
09.2013 - 09.2015
Provided compassionate support to individuals facing mental health challenges.
Monitored client progress and documented behavioral changes in care plans.
Collaborated with healthcare professionals to develop tailored treatment strategies.
Provided transportation to clients to the doctor's appointments, pharmacy and grocery store.
Assistant Director of Residential Services
CPARC
02.1989 - 02.1998
Led development and implementation of residential service programs enhancing client engagement and satisfaction.
Supervised staff training initiatives, fostering professional growth and adherence to best practices in service delivery.
Evaluated program effectiveness through regular assessments, recommending adjustments to improve outcomes for residents.
Collaborated with interdisciplinary teams to develop individualized support plans that address diverse client needs.
Managed operational budgets ensuring resources are allocated efficiently to maximize service impact.
Implemented quality assurance protocols, maintaining compliance with regulatory standards and improving service reliability.
Education
Bachelor of Arts - Communication Disorders And Psychology
University of Pittsburgh
Pittsburgh, PA
05-1987
No Degree - Special Education
University of Phoenix
Tempe, AZ
Skills
Appointment scheduling
Project management
Data entry
Documentation and recordkeeping
Time management
Attention to detail
Team collaboration
Verbal and written communication
Meeting coordination
Timeline
Supports Coordinator
A Bridge To Independence
09.2025 - Current
Mental Health Case Manager
Merakey
10.2021 - 05.2023
Licensing Specialist
Pennsylvania Department of Drug and Alcohol Programs
11.2018 - 08.2022
Childline Casemanger
Pennsylvania Department Of Health and Human Services
05.2016 - 11.2018
Mental Health Support Worker
Merkey
09.2013 - 09.2015
Assistant Director of Residential Services
CPARC
02.1989 - 02.1998
No Degree - Special Education
University of Phoenix
Bachelor of Arts - Communication Disorders And Psychology
Supports Coordinator at Westmoreland County Case Management and Supports (WCSI)Supports Coordinator at Westmoreland County Case Management and Supports (WCSI)