PATRICIA TOMBAUGH
Forest Hill,MD
Summary
I am a detail-oriented professional with a strong foundation in administrative operations, with proven experience translating seamlessly into the field of medical billing and coding. I am eagerly looking to apply my analytical and organizational skills to ensure precise documentation, coding accuracy, and compliance with healthcare standards. My background in auditing, reporting and confidential case management has prepared me to contribute effectively to a healthcare team focused on accuracy, efficiency and patient confidentiality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales & Engagement Team Lead
Target Corporation
2021.01 - Current
- Manage team of checkout and guest services advocates.
- Analyze daily metrics and work with the team to improve areas of concern.
- Assign daily workload tasks to team members and follow up to completion.
- Observe team and have developmental conversations as needed to ensure future encounters will be positive.
- Handle guest requests and complaints, taking ownership and seeing through to resolution.
- Conduct inventory audits.
- Support other areas of store as needed.
Target Security Specialist
Target Corporation
2018.01 - 2021.01
- Ensured team focused on theft prevention culture and educated team members regarding active trends and the strategies being used to help eliminate potential losses.
- Prevented loss of merchandise by utilizing physical security strategies, product protection and store-level reports.
- Focused on internal/external theft deterrence, apprehensions, and wrote detailed reports in the case management system for all incidents.
- Trained incoming asset protection team members on daily tasks and responsibilities.
- Testified in court when necessary.
National Freight & Logistics Manager
Used Cardboard Boxes, Inc.
2015.01 - 2019.01
- Developed relationships with transportation companies, warehouses and production managers to understand needs.
- Ensured the correct trucks are scheduled based on the loads and negotiate the most cost-effective rates to increase profits.
- Troubleshot any issues from the start to delivery of the loads.
- Worked with domestic and international brokers to ensure all paperwork was completed for the import/export of goods.
- Managed transportation efficiencies to reduce the cost and time to move products.
Profit Assurance Investigator
7-11 Corporation
2013.01 - 2015.01
- Managed the violations of company policies/procedures and fraud resulting in financial loss.
- Utilized mobile and static surveillance, video/photographic evidence, and analysis of various reports to support results.
- Prepared comprehensive reports of all assignments to be used in court settings.
Loss Prevention Supervisor
Kohl’s Department Stores
2011.01 - 2013.01
- Monitored store compliance with company policies and procedures on theft prevention, safety, inventory and operational controls.
- Collaborated with management to ensure operational success through assessments, audits and associate training.
- Focused on internal/external theft deterrence, apprehensions.
- Wrote detailed charging documents and testified in court.
- Maintained a total loss/shortage of the store to less than 0.5% for two consecutive years.
Education
Medical Billing & Coding Certificate of Completion -
Morgan State University
Associate’s - Business Administration
Harford Community College
Bel Air, MDSkills
- Medical coding
- Attention to detail
- Time management
- Leadership
- Critical thinking
- Problem solving
- Computer skills
- Brand awareness
Affiliations
AAPC Member
Certification
CPC-A
Timeline
Sales & Engagement Team Lead
Target Corporation
2021.01 - Current
Target Security Specialist
Target Corporation
2018.01 - 2021.01
National Freight & Logistics Manager
Used Cardboard Boxes, Inc.
2015.01 - 2019.01
Profit Assurance Investigator
7-11 Corporation
2013.01 - 2015.01
Loss Prevention Supervisor
Kohl’s Department Stores
2011.01 - 2013.01
Medical Billing & Coding Certificate of Completion -
Morgan State University
Associate’s - Business Administration
Harford Community College