Patricia Torres
Las Vegas,Nevada
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Organized individual with excellent time management and interpersonal skills. Seeking entry-level opportunities to contribute to company growth while enhancing professional abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Labor & Employee Relations Partner
City of North Las Vegas
North Las Vegas, Nevada
11.2021 - 04.2025
- Conducted investigations into disciplinary and grievance matters to ensure compliance.
- Performed research and gathered information to support labor negotiations effectively.
- Provided management with guidance on employee issues, coaching, and interpretation of Collective Bargaining Agreements.
- Managed exit surveys, identifying trends to improve retention strategies.
- Analyzed HR processes, discovering opportunities for streamlining and outsourcing.
- Conducted job analyses to enhance recruitment activities.
- Reviewed performance evaluations for accuracy and completeness, ensuring fair assessments.
Senior Human Resources Assistant
Amazon Fulfillment Center (LAS7)
North Las Vegas, Nevada
10.2020 - 10.2021
- Conducted investigations into policy and procedure violations to uphold compliance standards.
- Facilitated one-on-one sessions with management teams to address challenges within leadership dynamics.
- Analyzed metric gaps to implement job performance disciplines for 6,000 associates in Fulfillment Center.
Human Resources Business Partner
MGM Grand Las Vegas and The Signature at MGM Grand
Las Vegas, Nevada
04.2018 - 04.2020
- Analyzed employee survey results to implement changes based on feedback.
- Facilitated leadership development programs for managers and directors to enhance skills.
- Managed OSHA tracking logs and light duty assignments to ensure compliance.
- Provided coaching, discipline, and human resources support in leadership initiatives.
Employee Relations Partner
MGM Resorts International
Las Vegas, Nevada
01.2017 - 04.2018
- Conducted investigations into policy and procedure violations to ensure compliance.
- Recommended actionable resolutions based on HR guidelines and interpretation of Collective Bargaining Agreements.
- Provided assistance and guidance to employees and managers on leave management and accommodations.
Employee Relations Specialist
The Mirage Resort and Casino
Las Vegas, Nevada
01.2012 - 01.2017
- Conducted detailed investigations on complex employee relations issues, recommending solutions aligned with company values.
- Served as a liaison between The Mirage Resort and Casino and unemployment claimants.
- Prepared and submitted weekly and daily employee tracking reports to senior HR management, covering investigations, complaints, and FMLA cases.
- Coached managers on discipline and relevant HR practices to improve professional knowledge.
- Coordinated services to enhance employee satisfaction through effective communication and engagement initiatives.
Education
Bachelor of Science - Business Administration
California State University San Bernardino
San Bernardino, California12.2010
Skills
- Human resources management
- Leadership development
- Data reporting and analysis
- Attention to detail
- Logistics coordination
- Effective communication
- Team collaboration
- Conflict resolution
- Customer service excellence
- Proficient in Microsoft 365
- Proficient Google Workspace
- Adobe Acrobat skills
Certification
Public Sector HR Association Certified Professional (PSHRA-CP)
Languages
Spanish
Native language
English
Proficient (C2)
C2
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Workday
Oracle
Kronos
Salesforces
Mircosoft 365
Google Workspace
Adobe Acrobat
Canva
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offCareer advancementPersonal development programsTeam Building / Company Retreats4-day work weekHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid sick leaveTimeline
Labor & Employee Relations Partner
City of North Las Vegas
11.2021 - 04.2025
Senior Human Resources Assistant
Amazon Fulfillment Center (LAS7)
10.2020 - 10.2021
Human Resources Business Partner
MGM Grand Las Vegas and The Signature at MGM Grand
04.2018 - 04.2020
Employee Relations Partner
MGM Resorts International
01.2017 - 04.2018
Employee Relations Specialist
The Mirage Resort and Casino
01.2012 - 01.2017
Bachelor of Science - Business Administration
California State University San Bernardino
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