Patricia Velez
El Paso,TX
Summary
Proven leader with extensive experience in retail operations management and team motivation, notably at Speedway-7-11. Excelled in enhancing customer relations and driving sales growth through effective staff training and development. Skilled in project management and cost control, achieving significant operational efficiencies. Demonstrates a strong ability to manage workloads and improve employee performance, ensuring a 20% increase in customer satisfaction.
Overview
41
41
years of professional experience
Work History
Assistant Manager
Speedway-7-11
El Paso, TX
12.2007 - Current
Production Worker
Syvex
San Jose, CA
08.1983 - 12.1984
Education
GED -
El Paso Community College
El Paso, TXSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Customer rapport
- Marketing knowledge
- Recruiting and interviewing
- Customer Relationship Management (CRM)
- Compliance understanding
- Retail Operations Management
- Orientation and training
- Sales Growth
- Sales Reporting
- Employee Performance Evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost Reduction
- Cost Control
- Project Management
- Schedule oversight
Timeline
Assistant Manager
Speedway-7-11
12.2007 - Current
Production Worker
Syvex
08.1983 - 12.1984
GED -
El Paso Community College