PATRICIA WARF
Millington,TN
Summary
Dedicated professional with extensive experience in process optimization and quality control. Known for implementing effective strategies that enhance team collaboration and customer satisfaction, contributing to a culture of continuous improvement.
Overview
20
20
years of professional experience
Work History
Lead Assistant Manager
CEVA -NCR
MT.JULIET, TN
09.2012 - 09.2025
- Directed daily operations to maintain seamless workflow and enhance team performance.
- Facilitated interdepartmental communication to enhance collaboration and streamline processes.
- Monitored employee performance to ensure compliance with company standards and support team development.
- Demonstrated strong emotional regulation during high-pressure circumstances in stressful situations, effectively diffusing tensions.
- Implemented quality control measures to uphold company standards.
- Reviewed employee performance, delivering feedback and coaching to support continuous improvement.
Lead Sales Associate
Goodwill Store
Lebanon, Tennessee
02.2006 - 05.2011
- Supervised daily store operations, ensuring compliance with company policies and enhancing overall store performance.
- Guided customers in locating products and delivering product information to enhance shopping experience.
- Delivered customer service focused on satisfaction, fostering repeat business and customer loyalty.
- Trained new sales associates on customer service techniques and store procedures.
- Assisted with the training of new sales associates.
- Collaborated with team members to create a welcoming shopping environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
Education
High School Diploma -
MOSSPOINTHIGH SCHOOL
Moss Point, MS08-1991
Skills
- Team leadership
- Staff training
- Performance evaluation
- Process optimization
- Quality control
- Customer relationship management
- Inventory management
Timeline
Lead Assistant Manager
CEVA -NCR
09.2012 - 09.2025
Lead Sales Associate
Goodwill Store
02.2006 - 05.2011
High School Diploma -
MOSSPOINTHIGH SCHOOL