Summary
Overview
Work History
Education
Skills
Timeline
Patricia Wheeler

Patricia Wheeler

Customer Service / Management
Surprise,AZ

Summary

Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 30 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Overview

5
5
years of professional experience

Work History

Candidate Care Coordinator / Workforce Staffing

Amazon.com Services
Tempe, AZ
10.2021 - Current
  • Collaborated closely with individuals to better understand unique issues to determine needs for employment.
  • Demonstrated effective leadership to candidates and co-workers. Including daily operations, developing and sharing new ideas to better serve our candidates.
  • Instructed candidates through, Inbound and Outbound calls (Buddy System), along with Email and Chat. In addition, to taking Supervisor Calls.

Office Administrator

Aerotek
Mesa, AZ
05.2020 - 10.2021
  • Planned and delivered On Boarding training sessions to improve employee effectiveness.
  • Organized team activities to build camaraderie and foster pleasant workplace culture. Including ordering swag and setting up weekly Food Trucks.
  • Provided leadership, insight and mentoring to employees to supply knowledge of various company programs. Ths included payroll and benefits.

Fan Happiness

Gametime
San Francisco, CA
03.2019 - 04.2020
  • Investigated, reported and found issues relating to tickets. Working quickly to make sure I did my best to make sure candidate was ready for their event.
  • Worked closely with technical staff members to support ticket holders.
  • Assisted customers with finding events, or special seating as needed. Or perhaps, just understanding the layout of a venue.

Property Manager

Self-Employeed
Atenus, Costa Rica
08.2018 - 03.2020
  • Inspected properties regularly to identify deficiencies and schedule repairs. Coordinated with maintenance and contractors to promote timely repairs.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.

Education

Some College (No Degree) - Communications Systems

AIB College of Business, Des Moines, IA

Some College (No Degree) - Lay Ministry

Cornell College, Mount Vernon, IA

Some College (No Degree) - Nursing, CNA & RA

Kirkwood Community College, Cedar Rapids, IA

Skills

  • Employee Training Program
  • Progress Monitoring
  • Time Management
  • Decision Making
  • Employee Work Scheduling
  • Employee Supervision
  • Interdepartmental Functions Coordination
  • Employee Recruitment and Hiring
  • Verbal and Written Communication
  • Critical Thinking
  • Employee Performance Evaluations
  • Care Plan Management
  • Hoyer Lifting Equipment
  • Compassionate Client Care
  • Multitasking and Organization
  • Calm Under Pressure
  • Behavior Redirection
  • Strong Ethics
  • Problem-Solving
  • COVID-19 Safety Policies
  • Records Management
  • Records Maintenance

Timeline

Candidate Care Coordinator / Workforce Staffing - Amazon.com Services
10.2021 - Current
Office Administrator - Aerotek
05.2020 - 10.2021
Fan Happiness - Gametime
03.2019 - 04.2020
Property Manager - Self-Employeed
08.2018 - 03.2020
AIB College of Business - Some College (No Degree), Communications Systems
Cornell College - Some College (No Degree), Lay Ministry
Kirkwood Community College - Some College (No Degree), Nursing, CNA & RA

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Patricia WheelerCustomer Service / Management