Patricia Whitaker
Killeen
Summary
Detail-oriented office manager with a proven track record in workflow optimization and customer relationship management. Committed to enhancing operational efficiency and ensuring accuracy in financial processes.
Overview
23
23
years of professional experience
Work History
Office Manager
Source
Temple
07.2023 - 05.2025
- Coordinated office operations to enhance workflow efficiency and communication.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Medical Support Assistant
Bennett Army Medical Home
Fort Hood
03.2008 - 05.2023
- Facilitated patient intake and registration processes to ensure smooth workflow for healthcare providers.
- Coordinated scheduling for appointments and follow-up visits to optimize patient access to care.
- Supported preparation of medical documentation and reports to enhance accuracy and compliance.
Shift Leader
Darnall Army Medical Center
Fort Hood
09.2002 - 03.2008
- Supervised daily operations in a fast-paced healthcare environment.
- Coordinated staff schedules to maintain adequate coverage and streamline workflow.
- Positioned skilled staff in key areas during shifts to enhance department productivity.
- Managed inventory levels by monitoring stock and placing timely supply orders.
Education
Master of Leadership of Managment -
University of Maryland
Largo, MD03-2022
Bachelor of Science -
Texas A&M Central Texas
Killeen, TX03-2020
Skills
- Office administration
- Operations management
- Workflow optimization
- Compliance monitoring
- Data accuracy
- Team leadership
- Administrative support
Timeline
Office Manager
Source
07.2023 - 05.2025
Medical Support Assistant
Bennett Army Medical Home
03.2008 - 05.2023
Shift Leader
Darnall Army Medical Center
09.2002 - 03.2008
Master of Leadership of Managment -
University of Maryland
Bachelor of Science -
Texas A&M Central Texas