Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Williams

Las Vegas,NV

Summary

Senior Implementation Consultant skilled in creating and executing strategies to improve organizational outcomes. Proficient in delivering sustainable business solutions with critical analysis and process design. Eager to bring enthusiasm, determination, and a commitment to excellence to a new and challenging role.

Overview

16
16
years of professional experience

Work History

SENIOR PERFORMANCE IMPROVEMENT CONSULTANT

ORACLE CERNER
Kansas City, Missouri
12.2022 - 06.2023
  • Contributed to the development and implementation of performance improvement initiatives for a large-scale federal electronic health record modernization project, focusing on process optimization, quality management, and cost reduction strategies
  • Applied Lean Six Sigma methodology to systematically identify and eliminate waste, enhancing operational efficiency across Veteran's Administration Medical Centers
  • Conducted KPI (Key Performance Improvement) data analysis to gain insights into organizational performance and develop actionable recommendations
  • Collaborated with project teams to develop project plan, monitor progress, and ensure on-time completion of deliverables from project start through sustainment
  • Assisted in the development of performance measurement frameworks and dashboards to track project outcomes and communicate results to stakeholders during weekly status meetings.

CLINICAL IMPLEMENTATION CONSULTANT II

WellSky
Overland Park, Kansas
11.2021 - 12.2022
  • Guided the implementation of SaaS-based Electronic Health Records (EHR) system for acute care organizations (IRF- Inpatient Rehabilitation Facility, LTACH-Long Term Acute Care Hospital and SNF-Skilled Nursing Facility) ensuring seamless integration and optimal utilization
  • Validated and executed configuration specifications in strict adherence to business requirements, ensuring optimal system performance and functionality
  • Revamped the Incident Reporting software application, achieving substantial performance improvements and enhancing reporting capabilities to elevate overall system efficiency
  • Delivered comprehensive remote and onsite support, offering education, addressing user concerns, and facilitating handling of change requests.

SENIOR CLINICAL IMPLEMENTATION CONSULTANT

NETSMART TECHNOLOGIES
Leawood, Kansas
12.2007 - 04.2021
  • Implemented SaaS EHR (Electronic Health Record) software to 100+ acute and post-acute care organizations; provided tailored solutions through operational analysis and workflow development
  • Trained 2,800 clinical personnel and 525 administrative personnel on various EHR software solutions
  • Post-acute care regulatory compliance SME (Subject Matter Expert)
  • Primary point of contact for major customer escalations; collaborated with product development, engineering and support teams to assure successful delivery of services
  • Orchestrated end-to-end planning, execution, and successful completion of EHR (Electronic Health Record) implementation projects
  • Guided and mentored newly hired consultants as a dedicated team lead, fostering their professional growth and ensuring coherent integration into project workflows.

Education

Bachelor of Science - Human Resource Management -

Widener University

Skills

  • Electronic Health Record Implementation
  • Workflow Planning and Process Development
  • Project Management
  • Presentation and Communication
  • Stakeholder Engagement
  • Organizational Analysis
  • Performance Improvement
  • Training and Development
  • Quality Management

Timeline

SENIOR PERFORMANCE IMPROVEMENT CONSULTANT

ORACLE CERNER
12.2022 - 06.2023

CLINICAL IMPLEMENTATION CONSULTANT II

WellSky
11.2021 - 12.2022

SENIOR CLINICAL IMPLEMENTATION CONSULTANT

NETSMART TECHNOLOGIES
12.2007 - 04.2021

Bachelor of Science - Human Resource Management -

Widener University

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Patricia Williams