Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Wood

Nanakuli,HI

Summary

Proven Security Officer with a strong background in maintaining safety and enhancing customer relationships, as demonstrated at Star Protection. Skilled in incident reporting and fostering a secure environment, I excel in quick emergency response and effective communication, ensuring a 20% reduction in security breaches. My adeptness in report writing and commitment to professionalism set me apart.

Overview

36
36
years of professional experience

Work History

Security Officer

Star Protection
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Regulated vehicle and pedestrian traffic onto building grounds.

Cashier

Yuens Liquor & Grocery
06.2004 - Current
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Secretary

Makaha Valley Towers
04.1988 - 04.2007
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.

Education

Na - Liberal Arts And General Studies

Honolulu Community College
Honolulu, HI

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security

Timeline

Cashier

Yuens Liquor & Grocery
06.2004 - Current

Secretary

Makaha Valley Towers
04.1988 - 04.2007

Security Officer

Star Protection

Na - Liberal Arts And General Studies

Honolulu Community College

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Patricia Wood