Patricia (Claire) Worsham
Richmond,VA
Summary
Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and learn.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
10.2025 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Sales Lead
White House Black Market
09.2023 - Current
- Process transactions, returns, and exchanges
- Accurately handle cash and deposits during opening and closing procedures.
- Lead associates for an efficient work day
- Welcome customers and guests to provide a pleasant shopping experience for them
- Accurately handle money and deposits for closing and opening duties
- Maintain an organized store and ensure displays are neat
- Used POS system to process sales, returns, online orders, and gift card activations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Dog Groomer
Hanover Your Pet
01.2023 - Current
- Speak with customers about what they would like done with their pet
- Bathe, groom, and perform haircuts and specialty packages on all dogs
- Ensure safety for myself and the dogs
- Keep a clean workspace
Lifeguard
SwimRVA
04.2021 - 01.2023
- Welcomed patrons to the pool
- Monitored pool for safety
- Attended all training to upkeep a certification in First Aid and CPR
- Cleaned pool and checked pH levels
Education
High School Diploma -
Grove Christian School
Tuckahoe, VA05.2025
Skills
- Communication
- Organization
- Financial management
- Hands-on tasks
- Customer Care
- Opening and closing coordination
- Decision-making
- Excellent memory
- Speedy and efficient
LANGUAGES
American Sign Language - Intermediate Level
Interests and Hobbies
Baking/culinary, Animals and animal care, Specialty coffee and espresso making, Music, Travel
Timeline
Barista
Starbucks
10.2025 - Current
Sales Lead
White House Black Market
09.2023 - Current
Dog Groomer
Hanover Your Pet
01.2023 - Current
Lifeguard
SwimRVA
04.2021 - 01.2023
High School Diploma -
Grove Christian School