Summary
Overview
Work History
Skills
Timeline
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Patricia Ybarra

Riverview,MI

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 24 years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Accounts Receivable/Accounts Payable Specialist

City Of Taylor
Taylor, MI
05.2024 - Current
  • Invoice Processing:
    Process approximately 200–300 invoices weekly using Oracle. Conduct one to two check runs per week to ensure timely payment.
  • Vendor and Department Inquiries:
    Respond to emails and calls regarding property liens due to unpaid invoices and handle related department inquiries in regard to invoices and purchase orders.
  • Union Dues Payments:
    Manage payments from employee withholdings for union dues.
  • Medicare Reimbursements:
    Process monthly reimbursements for retired city employees under Medicare.
  • Citywide Credit Card and Utility Tracking:
    Compile and monitor data for entry and payment of various citywide credit card accounts and utility bills.
  • Accounts Receivable (AR) Billing:
  • Property Maintenance: Create and send invoices for services such as grass cutting, board-ups, and debris cleanup.
  • Police Department and Compost Services: Generate and mail monthly AR invoices.
  • Retiree Health Coverage: Prepare monthly invoices for medical, dental, and vision coverage.

Travel and Expense Auditor

Raymond James & Assoc
02.2010 - 05.2024
  • Reviewed and approved expense reports according to company compliance guidelines.
  • Conducted forensic audits on submitted expense reports for accuracy.
  • Developed and documented procedures for month-end accrual and expense report audits.
  • Reclassified general ledger accounts on paid invoices and expense reports.
  • Assisting in training AP associates and firm employees.

Invoice/Payment Request Processor

Raymond James & Assoc
  • Reviewed and approved invoices and purchase orders to ensure compliance with established guidelines.
  • Conducted statement reconciliations for multiple vendors, verifying accuracy and resolving discrepancies.

Treasury and Accounting Representative

Raymond James
  • Enter firm wires as well as review and release incoming wire requests for posting by various departments
  • Initiate outgoing client wires from a custodial bank
  • Research and resolve issues related to rejected wires using SWIFT and bank site
  • Monito Inquiries- research and respond

Heritage Fund Operations Representative

Raymond James
  • Process mutual fund liquidations, check orders, systemic withdrawals, and account maintenance for firm and direct fund customer via wire requests, phone and shared imagining system
  • Researching problem checks on mutual fund accounts that have check writing
  • Assisting financial advisors and sales assistant with any questions and/or problems on accounts

Skills

  • Excel Spreadsheets
  • Strong Problem Solver
  • Data Collection and Analysis
  • Issue Resolution
  • Oracle, PeopleSoft, Infor, Document Direct, Advisors Access, Client Center, and Emburse
  • Creative Problem Solving
  • Data Entry
  • Familiar with Oracle systems
  • Organizational Skills

Timeline

Accounts Receivable/Accounts Payable Specialist

City Of Taylor
05.2024 - Current

Travel and Expense Auditor

Raymond James & Assoc
02.2010 - 05.2024

Invoice/Payment Request Processor

Raymond James & Assoc

Treasury and Accounting Representative

Raymond James

Heritage Fund Operations Representative

Raymond James

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Patricia Ybarra