Patricia Zarko
Happy Valley
Summary
Dynamic bartender with extensive experience at Intercontinental Hotels Group, recognized for enhancing guest satisfaction through efficient service and high-quality beverage presentation. Proven ability to manage inventory and train staff, fostering a reliable team environment. Skilled in cash register operation and committed to delivering exceptional service during peak hours. Prior to moving to San Francisco I have worked for Giorgio Armani Group for 12 years sales to management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bartender
Sens
06.2006 - 02.2009
- Designed and executed signature cocktails and beverages with a focus on quality presentation and flavor excellence.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Trained new bartenders on drink preparation techniques and bar protocols for consistency in service.
- Implemented efficient workflow processes during peak hours to optimize service speed and quality.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender Server
Intercontinental Hotels Group
San Francisco, CA
05.2010 - 10.2025
- Optimized workflow practices to enhance service speed during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction through attentive service and personalized interactions.
- Collaborated with kitchen staff to coordinate food and beverage pairings for events.
- Streamlined bar processes, improving efficiency during peak service hours.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Roy’s Asian Fusion
San Francisco, CA
02.2003 - 01.2006
- Oversaw cleanliness and organization of bar area to ensure adherence to health regulations.
- Collaborated with kitchen staff to synchronize food and beverage orders for efficient service.
- Developed seasonal drink menus based on emerging trends and customer preferences.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Counter Server
Reds Java House
San Francisco, CA
01.2009 - 07.2010
- Executed exceptional customer service by efficiently processing orders and managing transactions.
- Executed food and beverage preparation in accordance with standardized recipes to uphold product quality.
- Facilitated training sessions for new staff on menu items, equipment operation, and customer service protocols.
- Oversaw multiple tasks in a fast-paced, high-volume environment.
Education
Bartender Certification - Learn Bartending Duties
Bartender School
San Francisco, CA10.2003
High School Diploma - Art
Windward Community College
Kaneohe, HI09.1985
Skills
- Food service
- Professional appearance
- Cash register operation
- Guest satisfaction
- Team player
- Reliable
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
Bartenders School
San Francisco,CA
2003
Timeline
Bartender Server
Intercontinental Hotels Group
05.2010 - 10.2025
Counter Server
Reds Java House
01.2009 - 07.2010
Bartender
Sens
06.2006 - 02.2009
Bartender
Roy’s Asian Fusion
02.2003 - 01.2006
Bartender Certification - Learn Bartending Duties
Bartender School
High School Diploma - Art
Windward Community College