Patricia Bernadette Sutherland
Brooklyn,NY
Summary
Respectful Nurse Technician with a 15 - year background in a clinical environment. Excellent verbal and written communication skills to provide superb patient care to over 15 patients per day. Excellent leader, motivator, mentor, and proponent of teamwork in the workplace. Sound knowledge of patient-centered care and cultural sensitivity in a medical setting. Exceptional medical chart documentation abilities with emphasis on details. Willingness to learn new skills and procedures by participating in ongoing professional continuing education skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nursing Technician
New York Presbyterian Brooklyn Methodist Hospital
Brooklyn, N.Y.
12.2012 - Current
- Directly assist in patient-centered procedures, Assist RN with clinical assessments/examinations, obtaining vital signs,
- Perform specialized procedures namely venipunctures, glucose checks, and EKG
- Computerized charting of patient procedures mainly patient care and any change in patient status on appropriate forms (using Cerner and Epic Software)
- Maintaining infection control, patient safety, and reporting damaged equipment promptly
- Helped over 15 patients per day, both psychologically and emotionally to facilitate quick recovery
- Prepared and maintained records of patient progress and services performed to report changes in patient condition
Certified Nursing Assistant
Medical Staffing Network, MSN
Brooklyn, N.Y.
03.2012 - 11.2012
- Document and report changes in patients status or behavior to RN
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Oversaw and maintained patients' rooms, group living areas, and nurse stations
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Transported patients between rooms and appointments or testing locations
Cashier/Customer Service/Book-keeper
Pathmark Stores
Albany, NY
08.2004 - 05.2007
- Processed western union, sold money orders, lotto, answering incoming calls
- Balanced and checked off cashiers’ drawers at end of their shift.
- Greeted over 100 patients per day
- Maintained cash drawer of $1,000 or more per shift
- Collected and authorized payments of guests
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Education
Masters - Health Policy and Management, Health Policy and Management
CUNY Graduate School of Public Health Health Policy
Manhattan, NY01.2022
Bachelors of Science - Public Health
York College (CUNY)
Queens, NY06.2019
Associates (2nd Degree) - Arts
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2009
Associates - Science in Biology
Kingsborough Community College
Brooklyn, NY06.2008
Nursing Assistant/CNA -
Bulkan’s Educational Institute, Inc.
Brooklyn, NY07.2008
Skills
- Experiences Vital signs, glucose testing, patient care, constant observation of patient, EKG
- Phlebotomy Use of Excel spreadsheet, SPSS statistic software, Dedoose Software
- Microsoft Office Suite (Word, Outlook, & Excel with a 75 WPM speed Interpersonal, and Management aptitude
- Customer Service abilities can resolve issues promptly
Certification
Certified Phlebotomy Technician 04/2013- 2023 Certified EKG Technician 07/2013- 2023 Certified Patient Care Technician 07/2013- 2023, BCLS 01/06/2022.
Timeline
Nursing Technician
New York Presbyterian Brooklyn Methodist Hospital
12.2012 - Current
Certified Nursing Assistant
Medical Staffing Network, MSN
03.2012 - 11.2012
Cashier/Customer Service/Book-keeper
Pathmark Stores
08.2004 - 05.2007
Masters - Health Policy and Management, Health Policy and Management
CUNY Graduate School of Public Health Health Policy
Bachelors of Science - Public Health
York College (CUNY)
Associates (2nd Degree) - Arts
Kingsborough Community College of The City University of New York
Associates - Science in Biology
Kingsborough Community College
Nursing Assistant/CNA -
Bulkan’s Educational Institute, Inc.