Patricia Bettina Carey
Brewster,NY
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. I am passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
19
19
years of professional experience
Work History
Licensed Real Estate Salesperson
Weathervane Referral Network
Rye Brook, NY
08.2004 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Assistant Manager and Cash Office Employee
Kohls Department Store
Brewster, NY
01.2002 - 02.2003
- Recorded expenses and maintained accounting records.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Verified cash flow and electronic transactions from credit card system to balance registers.
Education
Mathematics And Physics
Dickinson College
Carlisle, PA08.1989
Honors Regents Diploma
Minisink Valley High School
Slate Hill, NY06.1989
Skills
- Prospecting Clients
- Traditional Marketing
- Customer Satisfaction
- MLS Data Entry
- Inventory Stocking
- Customer Service and Assistance
- Customer Complaint Resolution
Timeline
Licensed Real Estate Salesperson
Weathervane Referral Network
08.2004 - Current
Assistant Manager and Cash Office Employee
Kohls Department Store
01.2002 - 02.2003
Mathematics And Physics
Dickinson College
Honors Regents Diploma
Minisink Valley High School
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