Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Patricia Jean Misch

Orem,UT

Summary

Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars, and maintaining rapport with fellow employees and clients alike. Possesses strong communication and interpersonal skills with a demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong critical thinking skills.

Overview

13
13
years of professional experience

Work History

Utilities Team Lead

Blue Raven Solar
06.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Utilities Coordinator

Blue Raven Solar
03.2023 - 06.2023
  • Entered data and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Kept high average of performance evaluations.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Resolved issues through active listening and open-ended questioning, and reduced escalations.
  • Trained a new employee through day-to-day work and complex problems.

Human Resources Intern

Our Lady Of Lourdes International Hospital
02.2018 - 02.2019
  • Worked with HR team to coordinate company events.
  • Developed strong written and verbal communication skills.
  • Created and updated tracking spreadsheets using MS Excel.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Answered phone and performed clerical duties to assist human resources department.
  • Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.

Tutor

Columban College Barretto & Mondriaan Aura College
06.2010 - 02.2017
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.

Bakery Assistant

Mendoza Bakery
07.2014 - 03.2016
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.

Education

Bachelor of Science - Psychology

Mondriaan Aura College
Olongapo, Zambales
03.2019

Skills

  • Problem Resolution
  • Project Coordination
  • Document Management
  • Adaptable to Changing Conditions
  • Analytical and Critical Thinking
  • Technical Writing
  • Team Collaboration
  • Verbal and Written Communication
  • Problem-Solving Skills
  • Computer Proficiency and Microsoft Office
  • Phone Etiquette
  • Verbal and written fluency in English and Tagalog

Timeline

Utilities Team Lead

Blue Raven Solar
06.2023 - Current

Utilities Coordinator

Blue Raven Solar
03.2023 - 06.2023

Human Resources Intern

Our Lady Of Lourdes International Hospital
02.2018 - 02.2019

Bakery Assistant

Mendoza Bakery
07.2014 - 03.2016

Tutor

Columban College Barretto & Mondriaan Aura College
06.2010 - 02.2017

Bachelor of Science - Psychology

Mondriaan Aura College

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Patricia Jean Misch