Patricia Nelson
Crystal Lake,IL
Summary
Dynamic and dedicated professional with extensive experience, excelling in team collaboration and customer retention. Proven ability to craft exceptional cocktails and manage high-pressure environments, demonstrating reliability and attention to detail. A self-starter committed to enhancing guest experiences and driving operational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Porkies Pig Roast & Catering
03.2025 - Current
- All front and back of house positions: dishwasher, prep cook, line cook, server, busser, bartender, catering and event coordinator, opening and closing procedures, accepting deliveries, inventory, stocking, cleaning and paperwork.
Bartender/Lead Bartender
Broadway Bar
12.2005 - 01.2024
- Pouring and serving high-quality cocktails in an extremely fast-paced nightclub environment.
- Extensive prepping, stocking, cleaning, and all other opening and closing procedures, both solo and with a team.
- Rapid and accurate cash handling, including balancing receipts, filling out end-of-shift paperwork, and running register reports.
- Responsible for scheduling, training, and management of staff in the manager’s absence.
- Experience with menu creation and implementation and graphic design of hard copy menu materials.
- Coordination with occasional vendors, event coordinators, and security staff.
Bartender/Mixologist
Seven Grand Whisky Bar
04.2005 - 01.2007
- Executing craft and pre-prohibition cocktails in high end whiskey and cigar bar.
- Knowledge of small batch bourbons, single malt scotches, Japanese, Irish, and other whiskeys, as well as some knowledge of cigars.
- Extensive prep of fresh ingredients each day, including house made syrups and mixers as well as fresh squeezed juices.
Skills
- Outgoing and honest
- Reliable and hardworking
- Flexible scheduling
- Team collaboration
- Attention to detail
- Customer retention
- Time management
- Self-starter and initiative
Certification
- Food Safety Certified, 11/01/25
- BASSETT Certified, 09/01/25
Timeline
Assistant General Manager
Porkies Pig Roast & Catering
03.2025 - Current
Bartender/Lead Bartender
Broadway Bar
12.2005 - 01.2024
Bartender/Mixologist
Seven Grand Whisky Bar
04.2005 - 01.2007