Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia (Patty) R. Gault

Eagle Point,USA

Summary

My primary experience has been in Customer Service as a cashier; floor sales person, receptionist, and phone quote sales representative, lead person, supervisor, along with order entry and order quality assurance. Throughout my employment history my experience has provided me with the opportunity and knowledge to handle multiple duties efficiently as well as the ability to perform well under pressure. My professionalism, dependability, loyalty, strong work ethic and organizational skills, in addition to being a quick learner are all characteristics that will make me an asset in any company office setting.

Overview

29
29
years of professional experience

Work History

Customer Service Representative

Arizona Shower Door
Medford, OR
07.2021 - 12.2025
  • Resolved customer inquiries regarding product specifications and installation processes.
  • Provided detailed product knowledge to enhance customer experience and satisfaction.
  • Assisted in processing orders, ensuring accurate data entry and timely fulfillment.
  • Trained new staff on customer service protocols and operational procedures.

Office Supervisor

Fabricated Glass Specialties, Inc
Talent, OR
08.1996 - 07.2021
  • A phone sales representative for a major glass fabricator, working directly with management and production floor, also clients via telephone, email and fax.
  • Job duties include: Assisting management with special customer projects, quoting sales orders, writing up customer orders, entering customer orders, assuring order accuracy, taking care of and following up on customer service issues, assisting HR with payroll during vacation times, conferring with shop management and staff on customer’s orders and customer service issues, assuring customer satisfaction.

Education

Special Education Teacher’s Assistant

Riverside County Education/School District
01.1986

General education, business and computer courses

Riverside Community College
01.1985

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La Sierra High School
01.1984

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Arizona Shower Door
07.2021 - 12.2025

Office Supervisor

Fabricated Glass Specialties, Inc
08.1996 - 07.2021

Special Education Teacher’s Assistant

Riverside County Education/School District

General education, business and computer courses

Riverside Community College

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La Sierra High School
Patricia (Patty) R. Gault