Patricia Santos-Tejada
Malden
Summary
Detail-oriented accounting professional with hands-on experience in property management operations. Proficient in processing payments, tracking invoices, creating purchase orders, and managing disbursements. Demonstrates strong attention to detail and accuracy in maintaining financial records in fast-paced environments. Eager to apply academic knowledge and practical experience to contribute to an entry-level accounting role.
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Concept Property Management
Boston, MA
01.2026 - Current
- Facilitated property showings, showcasing features and addressing client inquiries.
- Managed client relationships, ensuring satisfaction through timely communication and support.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Negotiated contracts between buyers and sellers, ensuring terms aligned with client objectives.
Manager's Assistant
Action for Boston Community Development, ABCD
Boston, MA
12.2021 - Current
- Oversee daily operations of commercial properties to ensure continuous functionality and profitability.
- Maintain lease administration including rent collection, records management, and contract processing.
- Coordinate maintenance and vendor services; review and process contractor payments.
- Strengthen tenant satisfaction through timely communication and service response.
- Support compliance with organizational and financial policies.
Tax Associate
HR Block
Boston, MA
01.2016 - 04.2020
- Prepared and filed individual and business tax returns accurately and efficiently.
- Researched tax regulations to ensure compliance and minimize client liabilities.
- Assisted clients in understanding complex tax documents and implications.
- Reviewed financial statements and supporting documentation for accuracy and completeness.
Customer Services
Merengue Restaurant
Boston MA
10.2009 - 03.2020
- Delivered excellent customer services, promptly addressing concerns and questions.
- Supervised work teams and motivated individuals to meet goals and objectives through stellar customer services.
- Completed reports detailing daily actions, customer services issues, and notable incidents.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Education
Associate of Science - Accounting
Bunker Hill Community College
Charlestown, MA05-2026
GED -
The Cardenal
Boston, MA06-2009
Skills
- Maintained accurate financial records and ensured all transactions were properly documented and organized
- Processed invoices and payments in a timely manner, helping improve efficiency in accounts payable operations
- Assisted in preparing and tracking purchase orders to ensure proper financial control and vendor management
- Supported month-end closing activities by organizing and reconciling financial data
- Reduced errors in financial documentation by improving attention to detail and recordkeeping practices
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Concept Property Management
01.2026 - Current
Manager's Assistant
Action for Boston Community Development, ABCD
12.2021 - Current
Tax Associate
HR Block
01.2016 - 04.2020
Customer Services
Merengue Restaurant
10.2009 - 03.2020
Associate of Science - Accounting
Bunker Hill Community College
GED -
The Cardenal