Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Armstrong Liefer

Huachuca City,AZ

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

7
7
years of professional experience

Work History

T-Mobile Sales Representative

Connectivity Source
10.2024 - Current
  • Expert in all T-Mobile products and services to appropriately right-fit customers to ensure customer satisfaction and loyalty. Accepts orders, closes sales, maintains customer records, and completes required documentation.

Customer Experience Representative

Enterprise Mobility
01.2020 - 09.2024
  • Greeted customers in a professional, friendly, and timely manner to ensure positive customer service.
  • Provided efficient customer service by explaining rental terms, vehicle features, and additional services, including optional protection products, upgrades, and fuel options.
  • Handled incoming calls for reservations, rate quotes, general questions, and resolutions for customers, vendors, and other branches.

Meat Wrapper

Albertsons Market
06.2018 - 11.2019
  • Set up and maintained the butcher block, ensuring a well stocked and organized display.
  • Monitored product level, restocking as needed to maintain availability.
  • Checked the expiration date and ensuring product freshness for quality standards.
  • Maintained cleanliness and sanitation of all work areas, adhering to health and safety regulations.
  • Provided excellent customer service by assisting with inquiring and fulfilling customers need.

Education

High School Diploma -

Moriarty High School
Moriarty, NM
05-2016

Skills

  • Customer service
  • Computer literacy
  • Communication
  • Microsoft Word
  • Decision making
  • Customer Relations
  • Sales and Upselling

Timeline

T-Mobile Sales Representative

Connectivity Source
10.2024 - Current

Customer Experience Representative

Enterprise Mobility
01.2020 - 09.2024

Meat Wrapper

Albertsons Market
06.2018 - 11.2019

High School Diploma -

Moriarty High School
Patrick Armstrong Liefer