Patrick Barton
Alton,VA
Summary
Motivated and reliable professional with experience in customer service, sales, and problem resolution. Skilled at communicating with customers, managing multiple tasks, and working efficiently in fast-paced environments. Strong team player with a focus on safety, quality work, and continuous improvement. Eager to contribute to a growing manufacturing and technology-driven company
Overview
12
12
years of professional experience
Work History
Customer Solutions Specialist
Yancey Wholesale Supply Inc
South Boston, Virginia
06.2020 - Current
- Resolved customer complaints by actively listening to concerns and providing tailored solutions, improving customer retention.
- Assisted customers with product selection and purchase decisions, ensuring informed choices and addressing inquiries effectively.
- Collaborated with sales team to efficiently resolve customer issues, enhancing overall customer satisfaction.
- Performed routine maintenance checks on equipment used by the Customer Solutions Department.
Construction Subcontractor
Gookin Industries Inc
Frederick, Maryland
05.2014 - 08.2015
- Inspected work sites to ensure compliance with safety regulations and industry standards, contributing to a safer work environment.
- Inspected work sites for compliance with safety regulations and industry standards.
- Provided support during installation process, troubleshooting any problems that arose during construction.
- Supported installation process by troubleshooting problems during construction, facilitating timely project completion.
- Assessed job site safety and provided guidance to crew members on necessary safety protocols.
Education
Associate of Science - Science Education
Danville Community College
Danville, VASkills
- Customer service
- Effective communication
- Project management
- Time management
- Adaptability
- Troubleshooting
- Team building
- Equipment maintenance
Timeline
Customer Solutions Specialist
Yancey Wholesale Supply Inc
06.2020 - Current
Construction Subcontractor
Gookin Industries Inc
05.2014 - 08.2015
Associate of Science - Science Education
Danville Community College