A seasoned professional in general and operations management, with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies, including experience in Lean (5S) and EOS systems. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
- Recipient of the President's Club Awards (EBITDA Growth whole dollar and % to budget) in 2017-2021, and 2023-2024 for outstanding performance.
- Achieved double-digit margin growth in struggling business segments and successfully reduced voluntary turnover rates by 75%.
- Established and upheld comprehensive management policies for employee selection, motivation, and direction while managing the care, custody, and control of branch physical assets.
- Achieved an EOS score of 83 within first quarter of employment of Techless whereas they had failed the previous three years to achieve even a passing score.