Summary
Overview
Work History
Education
Skills
Websites
Timeline
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PATRICK CREARY

Brooklyn

Summary

Dynamic account manager with a strong focus on business development and stakeholder engagement. Drove a substantial revenue increase and significantly improved account retention, reflecting expertise in cultivating long-term client relationships and optimizing portfolio performance.

Overview

8
8
years of professional experience

Work History

ACCOUNT MANAGER

BOOKING.COM
02.2022 - 06.2025
  • Increased portfolio revenue by 33% from 2022 – 2025, reaching 17.4 million
  • Exceeded portfolio property room night quota for 11 consecutive quarters
  • Piloted online payments program with Finance team, achieving 86% account opt-in rate in North America
  • Reestablished relationships with dormant property accounts, generating over $120,000 in 2025
  • Reduced premium product churn from 31% to 14%, improving retention during tenure
  • Maintained book of 150+ accounts

ACCOUNT MANAGER

BEDSONLINE
03.2017 - 03.2021

•Oversaw portfolio of 120+ accounts and increased revenue by 8% - 10% quarterly

•Engaged with consortia stakeholders to cultivate strategic partnerships and drive sales

• Coordinated logistics and setup for tradeshows with Travel Leaders, TPI, AAA, Dream Vacations and more

Education

Associates Degree - Sports Management

Hudson Valley Community College
Troy, NY
05-2002

Skills

  • Account management
  • Business development
  • Inside sales
  • Client onboarding
  • Stakeholder engagement
  • Negotiation skills
  • CRM systems
  • GDS systems
  • Microsoft Office Suite
  • Excel proficiency
  • Google Workspace
  • Web meeting tools
  • Teams collaboration
  • Software troubleshooting
  • Problem solving
  • Relationship building

Timeline

ACCOUNT MANAGER

BOOKING.COM
02.2022 - 06.2025

ACCOUNT MANAGER

BEDSONLINE
03.2017 - 03.2021

Associates Degree - Sports Management

Hudson Valley Community College
PATRICK CREARY