Patrick Cuello
Miami,FL
Summary
Dependable team player with strong time management and conflict resolution skills. Demonstrated success in supporting operational efficiency and promoting collaboration among staff, leading to improved performance and enhanced customer engagement.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Miami, Florida
12.2025 - Current
- Delivered excellent customer service to enhance guest experiences.
- Provided excellent customer service to enhance guest experiences.
- Processed transactions accurately and efficiently to minimize wait times.
- Facilitated seamless ticket purchases and seating selections to enhance customer satisfaction.
- Maintained cleanliness and organization in concession areas and theaters.
- Collaborated with team members to ensure smooth operations during peak hours.
- Restocked concession supplies promptly to meet customer demand during peak hours. in concession stands to meet customer demand.
- Completed sales transactions accurately and efficiently.
Pit Master
Pop's smoke shed
Big Pine Key, Florida
01.2024 - 10.2025
- Oversaw smoking processes for meats, integrating traditional and modern techniques to enhance flavor.
- Supervised cooking processes to ensure consistent quality and adherence to customer preferences.
- Seasoned meats with various rubs, sauces, and marinades per customer orders.
- Inspected finished products for quality prior to serving customers.
- Ensured compliance with health regulations during food preparation and storage.
- Monitored inventory levels of wood chips, spices, and essential supplies to maintain optimal stock for operations.
- Provided friendly customer service while taking orders at the counter.
- Operated cash register efficiently while providing accurate change to customers.
Assistant Manager
Circle K
Big Pine Key, Florida
01.2023 - 11.2023
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and performed regular stock audits to maintain levels.
- Monitored cash handling procedures to ensure accuracy and security of transactions.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Supported management in developing strategies to improve store performance and efficiency.
Education
High School Diploma -
G Holmes Braddock
Miami, FL06-2020
Skills
- Customer service management
- POS system operation
- Stock control
- Store maintenance
- Team collaboration
- Attention to detail
- Time management
- Decision-making
- Problem-solving
- Conflict resolution
- Effective communication
- Patience and empathy
- Reliable and responsible
- Goal oriented
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- servsafe manager
- adobe illustrator
Timeline
Floor Staff Member
Regal Cinemas
12.2025 - Current
Pit Master
Pop's smoke shed
01.2024 - 10.2025
Assistant Manager
Circle K
01.2023 - 11.2023
High School Diploma -
G Holmes Braddock