Dynamic Customer Service Representative with a proven track record at ShopRite, excelling in conflict resolution and data entry. Leveraged active listening and critical thinking to enhance customer satisfaction, leading to top performer recognition. Skilled in transforming high-stress situations into positive customer experiences, fostering loyalty and repeat business.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
I was made employee of the year by meeting and exceeding company goals and standards and effective communication with all management and clientele.