Patrick Daigle
Lowell,MA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Front Desk Manager
Evolution performance center
Lowell, MA
03.2024 - Current
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Supervised staff during peak hours to ensure customer satisfaction was met.
- Handled customer inquiries in person, via telephone, or email.
- Developed relationships with regular customers through friendly conversation and personalized service.
- Provided information on class schedules, pricing plans, and available services.
- Assisted with training new staff members on front desk procedures and policies.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Built and established lasting relationships using encouragement and personal support.
- Set up equipment and weights for use by class participants.
- Managed tasks and responsibilities for front office employees when the team was understaffed.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
Assistant Manager
Lou's Deli
Lowell, MA
05.2021 - 08.2024
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers in a friendly and professional manner.
- Adhered to health and safety standards while preparing food.
- Offered suggestions for additional items that would complement customer's order selections.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Operated cash register accurately and efficiently for customer transactions.
- Utilized point-of-sale system to process payments from customers.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Food Prep /Delivery Driver
Milans pizza
Lowell, MA
03.2015 - 03.2020
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Assisted in unloading delivery trucks containing food supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Responded quickly to any requests from wait staff or management.
- Measured ingredients required for specific food items being prepared.
Furniture Mover/House Cleaner
Keefe Junk Removal
Lowell , MA
01.2010 - 01.2015
- Loaded and unloaded furniture onto trucks for delivery to customers' homes.
- Ensured all items were properly labeled for identification purposes during the move process.
- Followed detailed instructions from supervisor regarding specific job tasks for each move.
- Disassembled large pieces of furniture prior to transport when necessary.
- Communicated professionally with customers regarding their needs related to the move process.
- Assisted customers with loading and unloading furniture from trucks into homes or businesses.
- Transported furniture between locations using a variety of vehicles including box trucks, flatbeds, and vans.
Education
High School Diploma -
Lowell High
Lowell, MA06-2009
Skills
- Customer service
- Staff supervision
- Employee training
- Point of sale
- Conflict resolution
- Time management
- Operational efficiency
- Relationship building
- Communication skills
Timeline
Front Desk Manager
Evolution performance center
03.2024 - Current
Assistant Manager
Lou's Deli
05.2021 - 08.2024
Food Prep /Delivery Driver
Milans pizza
03.2015 - 03.2020
Furniture Mover/House Cleaner
Keefe Junk Removal
01.2010 - 01.2015
High School Diploma -
Lowell High