Detail-oriented QA Analyst with strong skills in defect tracking and root cause analysis. Committed to fostering effective communication with management and teams to drive quality improvements and deliver measurable results.
Overview
29
29
years of professional experience
Work History
Walmart QA analyst
Walmart DC
Laurens sc
09.1997 - 07.2026
Collaborated with development teams to identify and resolve quality issues, enhancing product reliability.
Facilitated training sessions on quality assurance processes for new team members.
Assisted in the integration of automated testing tools to streamline operations.
Communicated regularly with management to report on quality trends and propose improvement strategies.
Maintained policies, procedures, work instructions, and projects for quality and continuous improvement agendas.
Prepared and analyzed internal and external quality reports to inform management decisions and drive quality enhancements.
Merge Operator
Walmart Dc
Laurens
09.1997 - 07.2026
Operated merge equipment to combine products for efficient distribution.
Coordinated with team members to streamline workflow processes.
Assisted in training new operators on equipment and safety protocols.
Managed multiple tasks simultaneously while maintaining attention to detail.
Forklift Operator
Walmart Dc
Laurens
09.1997 - 07.2026
Operated forklifts to move products in a fast-paced distribution center.
Loaded and unloaded merchandise from trucks to ensure inventory accuracy.
Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
Stacked pallets and arranged products for easy access and retrieval during shipping.
Followed safety protocols to maintain a secure working environment for all staff.
Assisted in training new operators on forklift safety and operational procedures.
Maintained current forklift training and certification as required by company policies.
Used handheld scanners for warehouse management system compliance.
Education
Associate of Applied Science - Information And Communication Technology
Greenville Technical College
Greenville, SC
01-2003
High School Diploma -
East Side High School
Greenville, SC
05-1997
Skills
Quality assurance
Test automation
Defect management
Quality processes
Root cause analysis
Process improvement
Data analysis
Effective communication
Supplier audits
Affiliations
Worked in a machine shop building race engines and using tools to calibrate tolerances.operated heavy machinery.
Timeline
Walmart QA analyst
Walmart DC
09.1997 - 07.2026
Merge Operator
Walmart Dc
09.1997 - 07.2026
Forklift Operator
Walmart Dc
09.1997 - 07.2026
Associate of Applied Science - Information And Communication Technology