Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patrick Diecks

Pittsburgh

Summary

Proven healthcare professional with a track record of enhancing patient satisfaction and streamlining workflow at PAM Health. Skilled in vital signs monitoring and patient observation, coupled with exceptional time management abilities. Demonstrated success in training peers and improving care delivery standards, reflecting a strong commitment to patient dignity and healthcare excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Technician

PAM Health
03.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

    • CNA

    Masonic Village
    02.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

    • CNA

    Villa St. Joseph
    08.2022 - 11.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

    • Manager

    Crave Mexican Grill
    12.2018 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

    • Sales Associate

    JCPenny Department Store
    12.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

    • Line Worker

    Crave Mexican Grill
    05.2017 - 12.2018

    Education

    Nursing

    Community College of Beaver County
    Monaca, PA

    Biology/ Pre-med

    Duquesne University
    Pittsburgh, PA

    High School Diploma -

    Beaver Area School District
    Beaver, PA
    06.2018

    Skills

    • Vital signs monitoring
    • Patient Observation
    • Blood Glucose Testing
    • Infection control standards
    • Catheter Care
    • Blood Glucose Monitoring
    • ADL support
    • Feeding Assistance
    • Adaptable
    • Infection prevention
    • Time Management
    • CPR Certification
    • Basic Life Support

    Certification

    Certified Nursing Assistant

    BLS

    Timeline

    Patient Care Technician

    PAM Health
    03.2024 - Current

    CNA

    Masonic Village
    02.2024 - Current

    CNA

    Villa St. Joseph
    08.2022 - 11.2023

    Sales Associate

    JCPenny Department Store
    12.2019 - 03.2020

    Manager

    Crave Mexican Grill
    12.2018 - 08.2022

    Line Worker

    Crave Mexican Grill
    05.2017 - 12.2018

    Nursing

    Community College of Beaver County

    Biology/ Pre-med

    Duquesne University

    High School Diploma -

    Beaver Area School District

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