Patrick D. Morales
Manor
Summary
Experienced Sales Account Manager with over 9 years of success in a fast-paced environment. Seeking the ISV Partner Account Manager position to leverage background in voice of the customer, collaboration, and driving for results. Demonstrated track record in private and commercial territories, consistently achieving sales targets. Advanced communication skills in professional speaking, writing, and presentation. Valuable team player with expertise in market analysis and effective collaboration.
Overview
9
9
years of professional experience
Work History
Virtual Account Manager
Cisco Systems
06.2022 - Current
- Develop and maintain strong relationships with existing and prospective customers in order to deliver on accurate weekly forecasts
- Execute on partner strategies in order to grow accounts by 10% YoY, utilizing effective cross selling and collaboration
- Collaborate internally and externally in order to achieve the best outcomes for customers
- Analyze customer needs and provide consultation on market trends utilizing data and analytics
Inside Sales Account Manager II
Dell EMC
06.2018 - 05.2022
- Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions
- Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions
- Problem solve basic to complex solutions in order to drive customer solutions that are future proof
- Responsible for growing account set of 100 accounts by 10% year over year utilizing internal and external tools
- Develop new strategies with Channel Partners to enhance customer experience and provide best in class support
Inside Sales Account Manager I
Dell EMC
02.2016 - 05.2018
- Focused on building relationships and becoming a trusted technology advisor to customers
- Included out-bounding calls to drive new business acquisition with established and new customers
- Focused on being a trusted advisor to customers and use in-depth knowledge of Dell’s technology, products and services to help customers formulate solutions
- Effectively balance demands from multiple stakeholders both short term and long-term priorities
- Developed and implement strategic account plans that drive the attainment of critical business objectives using SalesForce.com
- Two-year history of over attaining quota at 105%
Education
Bachelor of Arts - Political Science, Public Administration
Texas State University
San Marcos, Texas12.2015
Skills
- Account management
- Teamwork and collaboration
- Goal oriented
- Client relations
- Relationship building
- Strategic planning
Timeline
Virtual Account Manager
Cisco Systems
06.2022 - Current
Inside Sales Account Manager II
Dell EMC
06.2018 - 05.2022
Inside Sales Account Manager I
Dell EMC
02.2016 - 05.2018
Bachelor of Arts - Political Science, Public Administration
Texas State University
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