PATRICK DONLEVY

Work History

Premiere Chevrolet/ Chevrolet Bessemer

07.2019 - 01.2023

Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Upheld company policies and implemented standards fairly.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients.
Organized promotional events and interacted with community to increase sales volume.
Reorganized and optimized leads management by implementing Vinconnect CRM solution.

Iron City Ford

06.2016 - 06.2019

Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

Academy Chrysler Dodge Jeep Ram

08.2014 - 05.2016

Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Jim Skinner Ford

12.2008 - 05.2014

Trained new and existing staff members in various financial procedures to prepare for job requirements.
Created organizational structures to improve accounting and finance functions.
Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Increased revenue by assisting with operations management, sales and marketing efforts.
Mitigated process gaps and managed financial operational functions.
Protected company assets with strategic risk management approaches.

Jim Burke Automotive

02.1999 - 10.2008

Oversaw production of departmental managers, 18 sales people, 15 service department employees, 10 support people who assisted in increasing the profitability of the dealerships that were directly under my supervision
Managed budget implementations, employee reviews, training, schedules and contract negotiations
Developed and maintained relationships with customers and suppliers through account development
Under my direction as general manager we achieved Stellar Performer certification in Subaru, Mark of Excellence in Saab, and exceeded the national standards for Jaguar in both sales performance and customer satisfaction
We enhanced the overall profitability of the dealerships by reducing the inventory levels to a consistent 90 day supply
Achieved this through advertising a consistent message while utilizing the manufacturers co-op programs in conjunction with prior sales trend analysis
Increased sales in the used car department by 75% by directly targeting sub-prime customers through direct mail programs, internet lead generation, and maintenance of our existing customer base
Focused primarily on expanding our used car operation by hiring, organizing, managing and then turning over special finance departments
Started in 1999 with the first team which averaged 50 cars/month and $150,000 in gross profit in the first year and grew to 3 teams over the next 4 years

Samco Acceptance Corporation

08.1997 - 01.1999

Created a network of dealers throughout the state of Alabama that would utilize our loan origination company and trained dealership personnel to maximize profitability from those relationships
Promoted to national sales manager after maximizing production in my first three months. In my new role my primary duties were to hire, train, and then maintain accountability among the other regional account managers

Jim Burke Automotive

08.1989 - 07.1997

In my first month of sales with Jim Burke, I was the top salesman
Promoted to finance manage after 10 months of consistent sales achievement
As finance manager, my responsibilities included managing the sales force, managing the dealerships contract and cash-flow, protecting the legal exposure of the dealerships, increasing the profitability of the dealerships while maintaining complete integrity in achieving those results