Patrick Emanuel

• Processing system or manually pended claims to meet company standards.
• Completed daily batch or check run claims.
• Worked closely with my team to ensure all work flow updates are applied to daily processing.
• Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.

Sorted claims to the correct locations while keeping up with production standards set by the company.

Working closely with my team to ensure 100% accuracy.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Decreased waste by 85% through creating and following strict recipes and measurements for drinks.
• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
• Checked ID cards and verified bar guests were of legal age.
• Maximized customer service by training staff, overseeing operations and resolving issues.
• Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.

• Oversaw food preparation and monitored safety protocols.
• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
• Motivated staff to perform at peak efficiency and quality.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
• Coordinated and organized all restaurant inventory.