Knowledgeable Mortgage Loan Officer well-versed in loan processes, risk assessments and institutional standards. Optimizes loan portfolios with balance of potential losses against potential profits. Engaging with customers and collaborate across departments to achieve business objectives.
Overview
15
15
years of professional experience
Work History
Mortgage Loan Officer
Bank Of America
Chandler, AZ
03.2012 - 05.2021
Educated valued customers about mortgage processes and documentation, including first-time homebuyers.
Explained different types of loans pertaining to client situations.
Reviewed loan files and updated to match current standards.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Resolved customer complaints quickly, employing knowledge of loan products, bank policies and customer service strategies.
Mortgage Loan Officer
Security Mortgage Corporation
Scottsdale, AZ
01.2006 - 12.2008
Originated, reviewed, processed, closed and administered customer loan proposals.
Analyzed applicant information to determine whether creditworthiness for desired loan program.
Maintained high-quality service and supported accuracy, reviewing loan submissions to validate compliance with loan policies, laws and regulations.