Patrick Forsman
Spokane,WA
Summary
I am an experienced retail manager with 20+ years of experience in a retail setting. I have excellent customer service skills, and an ability to prioritize tasks in a fast paced environment. I am looking forward to bringing my skills as a team member to your organization.
Overview
20
20
years of professional experience
Work History
General Manager
Hillyard Grocery / Fullstop
Spokane, WA
07.2021 - 07.2022
- Managed store operations, including inventory control, budgeting and staff scheduling.
- Developed and implemented strategies to increase sales volume and customer satisfaction.
- Trained new employees on cashiering techniques, safety procedures and customer service protocols.
- Maintained accurate records of product orders, deliveries and returns.
- Analyzed sales trends to adjust pricing levels accordingly.
General Manager
Argus Professional Storage Management
Tucson, AZ
12.2017 - 01.2020
- Maintained accurate records of tenant information such as payment history, contact details.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Ensured that the storage units were clean and safe for tenants to use.
- Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.
Assistant Manager
Urm Cash & Carry
Spokane, WA
07.2002 - 07.2016
- Trained new employees on store operations and job duties.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Checked expiration dates on products to ensure freshness and quality.
- Organized displays to attract customers and promote sales.
Education
GED -
Lake Oswego Highschool
Lake Oswego, ORSkills
- Basic computer skills
- Customer service
- Cashier experience
- Merchandising expert
- Effective team coaching
- Food handling/cooking
Timeline
General Manager
Hillyard Grocery / Fullstop
07.2021 - 07.2022
General Manager
Argus Professional Storage Management
12.2017 - 01.2020
Assistant Manager
Urm Cash & Carry
07.2002 - 07.2016
GED -
Lake Oswego Highschool
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