Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Forsman

Spokane,WA

Summary

I am an experienced retail manager with 20+ years of experience in a retail setting. I have excellent customer service skills, and an ability to prioritize tasks in a fast paced environment. I am looking forward to bringing my skills as a team member to your organization.

Overview

20
20
years of professional experience

Work History

General Manager

Hillyard Grocery / Fullstop
Spokane, WA
07.2021 - 07.2022
  • Managed store operations, including inventory control, budgeting and staff scheduling.
  • Developed and implemented strategies to increase sales volume and customer satisfaction.
  • Trained new employees on cashiering techniques, safety procedures and customer service protocols.
  • Maintained accurate records of product orders, deliveries and returns.
  • Analyzed sales trends to adjust pricing levels accordingly.

General Manager

Argus Professional Storage Management
Tucson, AZ
12.2017 - 01.2020
  • Maintained accurate records of tenant information such as payment history, contact details.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Ensured that the storage units were clean and safe for tenants to use.
  • Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.

Assistant Manager

Urm Cash & Carry
Spokane, WA
07.2002 - 07.2016
  • Trained new employees on store operations and job duties.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Checked expiration dates on products to ensure freshness and quality.
  • Organized displays to attract customers and promote sales.

Education

GED -

Lake Oswego Highschool
Lake Oswego, OR

Skills

  • Basic computer skills
  • Customer service
  • Cashier experience
  • Merchandising expert
  • Effective team coaching
  • Food handling/cooking

Timeline

General Manager

Hillyard Grocery / Fullstop
07.2021 - 07.2022

General Manager

Argus Professional Storage Management
12.2017 - 01.2020

Assistant Manager

Urm Cash & Carry
07.2002 - 07.2016

GED -

Lake Oswego Highschool
Patrick Forsman