Patrick Garcia
St Louis,MO
Summary
Dynamic and results-driven leader with 16 years of experience in the food and beverage industry, adept at managing teams of up to 75 employees. Proven track record in operations management, staff training, and problem-solving to drive efficiency and optimize performance. Strong leadership skills, fostering a collaborative work environment while maintaining high standards of customer service and operational excellence.
Overview
10
10
years of professional experience
Work History
Hospitality Manager
Topgolf
St. Louis, MO
10.2023 - 05.2024
- Wrote schedules for a team of 75+
- Design and implemented processes for day-to-day side work
- Created and executed sales contests for servers to help drive sales
- Actively oversaw operations on a daily basis
- Assisted training manager with hiring and training
- Responsible for communicating all changes, updates, or news worthy info to entire team
Training Lead(Event Lead, Shift Lead)
Topgolf
St. Louis, MO
01.2019 - 10.2023
- Setup and executed hiring events
- Organized and oversaw training for new hires
- Develop trainers to meet all standards
- Lead team in executing large events
- Ensure all events for the whole day get executed properly
Trainer/Bartender
Felix’s Pizza Pub
St. Louis, MO
04.2017 - 01.2019
- Adapted teaching methods according to the needs of individual learners or groups.
- Recommended changes or improvements in existing training processes as needed.
- Prepare and serve drinks to all customers.
- Adhere to state guidelines and regulations for the appropriate service of alcohol.
Manager
Noodles and Company
Des Peres, MO
09.2014 - 04.2017
- Created a schedule for over 20 team members.
- Directed inventory management
- Coached, mentored and trained team members in order to improve their job performance.
Education
High School Diploma -
Parkway South High School
Ballwin, MO05.2010
Skills
- Microsoft Office Proficiency
- Google Workspace Proficiency
- Strong Digital Skills
- Staff Training and Development
- Employee Scheduling
References
- Cindy Mckee, F&B Manager, Topgolf
- Lauren Boyd-Hopping, Training Manager, Topgolf
Timeline
Hospitality Manager
Topgolf
10.2023 - 05.2024
Training Lead(Event Lead, Shift Lead)
Topgolf
01.2019 - 10.2023
Trainer/Bartender
Felix’s Pizza Pub
04.2017 - 01.2019
Manager
Noodles and Company
09.2014 - 04.2017
High School Diploma -
Parkway South High School
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