PATRICK GERTJEJANSEN
Montevideo,MN
Summary
Experienced with overseeing complex operational functions and implementing process enhancements in production and retail environments. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal performance.
Overview
10
10
years of professional experience
Work History
Service Manager
Cintas
09.2024 - Current
- Oversee all operations of the branch to include safety, warehouse operations, service, account management and financial performance
- Hire and develop partners in both service and production roles
- Lead partners to achieve company objectives
- Reduced production turnover by 50%
Plant Manager
Cintas
03.2023 - 09.2024
- Lead a tem of 75 production, safety and maintenance operations partners
- Acted as safety champion for the location to ensure compliance and enhancement of the safety program
- Work with the Service and Sales teams to provide quality products for on time installation and delivery
- Hired and developed plant supervisors and frontline partners
District Operations Manager
NAPA AUTO PARTS
09.2020 - 03.2023
- Managed district operations, ensuring alignment with company objectives
- Managed 32 locations P&L's and financial performance
- Coordinated with regional teams to streamline processes and improve service
- Analyzed performance metrics to identify areas for improvement
Loss Prevention Manager - Minneapolis District
NAPA AUTO PARTS
03.2019 - 09.2020
- Developed and implemented loss prevention strategies across the district
- Conducted investigations and audits to identify and mitigate risks
- Collaborated with store management to enhance security protocols
- Lead and coordinate physical inventories across 32 locations
Asset Protection Investigator
Cabela’s
08.2015 - 05.2018
- Committed support to the field retail team in the investigation of Organized Retail Crime, fraud and internal theft for all Cabela’s locations
- Work with corporate partners to manage refund management and investigate and mitigate fraud
- Work with corporate fraud team to investigate ecommerce fraud
- Partner with World's Foremost bank to investigate and mitigate identity theft and credit fraud
Education
Bachelor of Science (B.S.) - Criminal Justice
North Dakota State University
Fargo, ND12.2013
Timeline
Service Manager
Cintas
09.2024 - Current
Plant Manager
Cintas
03.2023 - 09.2024
District Operations Manager
NAPA AUTO PARTS
09.2020 - 03.2023
Loss Prevention Manager - Minneapolis District
NAPA AUTO PARTS
03.2019 - 09.2020
Asset Protection Investigator
Cabela’s
08.2015 - 05.2018
Bachelor of Science (B.S.) - Criminal Justice
North Dakota State University