Hardworking and reliable Customer service Associate and IT Admin, focused on going above and beyond to support team and serve customers. Trained in customer service and offering effective communication abilities. Motivated to learn and expand upon professional capabilities.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Meijer
Bourbonnais, IL
11.2022 - 12.2023
Removed product from boxes and placed on shelves according to merchandising guidelines
Reset merchandise throughout assigned section to give shelves and racks professional appeal
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
Assisted customers with product, promotion and policy information
Gathered assigned merchandise and transported to store floor locations using hand trucks
Network Administrator
United States Marine Corps
Jacksonville, NC
06.2018 - 06.2021
Ensured continuity of computer and telephone system services for users through technical expertise, assistance and project coordination
Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system
Optimized network operations by monitoring, troubleshooting and enforcing
Department of Defense (DoD) security compliance., Ensured continuity of computer and telephone system services for users through technical expertise, assistance and project coordination
Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system
Optimized network operations by monitoring, troubleshooting and enforcing
Department of Defense (DoD) security compliance
Assisted users with technical issues to restore performance and prevent damage to infrastructure through misuse or malfunction
Griller
Dairy Queen
Millington, TN
03.2018 - 06.2020
Cooked regular menu items and seasonal offerings according to corporate standards and guidelines
Prepared food items such as meats, poultry and fish for frying purposes
Instructed new staff in proper food preparation, storage, use of kitchen equipment
Education
Prepared variety of foods according to exact instructions and recipe specifications
Education
High School Diploma -
Munford High School
Munford, TN
05.2018
Skills
Stocking and Replenishing
Customer Service
Troubleshooting and Diagnosis
Hardware Expertise
Complex Problem-Solving
Verbal and Written Communication
Teamwork and Collaboration
Volunteer experience
Volunteered at Purrfect Match Rescue cleaning and sanitizing animal enclosures, and administered medicine to animals if required.
worked at The Pet Compassion Center, where I administered anesthetics and vaccines, shaved animals for surgery, and monitored them post-surgery.
References
Whitney Mesa Volunteer Supervisor Purrfect Match Rescue (901)-428-2622
Vickie Moore Volunteer co-worker Purrfect Match Rescue, Whisker Wishes Rescue (901)- 201-9173
Nancy Haney Volunteer co-worker Purrfect Match Rescue (901)-413-4117