Five years of electronics technician experience, over 5 years of military experience of increasing responsibility involving supervision, maintenance, diagnostic testing, and repair of various aircraft electrical parts and electromechanical actuation systems, infrared imaging systems. Communicated up and down the chain of command on a daily basis.
Reliable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Associate
Spca Of Northern Nevada
03.2022 - 07.2023
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Utilized point-of-sale system for efficient transaction processing as well as tracking customer purchase history when applicable.
Aviation Electronics Technician
Fleet Readiness Center Southwest det. North Island
12.2016 - 03.2021
Responsible for the proper operation of CASS machinery in maintenance of F/A-18 and H-60 electronic systems
Supervised and trained 24 junior personnel on the proper operation of automated avionics test equipment
As a CDI, closely managed a minimum of 10 technicians daily in the 65B Avionics work center, directing testing, diagnoses, and repair of non-routine malfunctions and inspected completed work assignments of junior personnel
Managed various high-profile programs: ESD, Safety, Tool Control, and Training
Trained in Lean Six-Sigma to green belt
Outlined the standard troubleshooting and repair process for future technicians in North Island to reference
Performed preventive and corrective maintenance on all MH-60R/S, F/A-18E/F, and E-2C Avionics Systems to include voltage regulators, onboard radar tracking systems, encrypted radio frequency receiver-processors, electromechanical actuators, high voltage transmitters, ac/dc motors, navigation equipment, infrared cameras, multifunction displays, audio management computers, mission computers, flight management computers, power supplies, and Heads Up Displays
Became proficient enough to become the subject matter expert on many of these items of my own volition which helped to allow the work center to take on a larger workload, with the trust that it would be met.
Education
Enrolled - Computer Science
Truckee Meadows College
Certificate of Completion of Apprenticeship -
USMAP
02.2021
Skills
Diagnostic Testing, Troubleshooting, and Repair
Instructing Electrical Safety
AC/DC Circuits
Navigating Technical Manuals
ESD Precautions
Continuous Process Improvement
Cash Handling Accuracy
Customer Engagement
Self-directed learning
Awards
Good Conduct medal for outstanding behavior on and off work.
Maintenance Officer Letter of Commendation for quickly fixing the MPCDR test fixture that had been down for over a year before I was assigned to it.
Timeline
Retail Associate
Spca Of Northern Nevada
03.2022 - 07.2023
Aviation Electronics Technician
Fleet Readiness Center Southwest det. North Island