Patrick Gurwell
Richland ,WA
Summary
Proven leader in the hospitality sector, adept at enhancing operational efficiency and service quality. Excelled in team management and food safety, significantly improving sanitation standards. Demonstrated exceptional organizational skills and a commitment to excellence, fostering a culture of continuous improvement and superior customer service.
Overview
20
20
years of professional experience
Work History
Executive Steward
Abigail Kirsch Catering
10.2006 - 04.2024
- Excellent communication skills, both verbal and written.
- Ensured timely availability of clean tableware and equipment by coordinating closely with banquet managers during events.
- Implemented innovative solutions to enhance operational efficiency in dishwashing and sanitation processes.
- Championed continuous improvement efforts within the stewarding department, consistently seeking opportunities to enhance service quality and operational efficiency.
Stewarding Manager
Abigail Kirsch Catering, Pier Sixty
01.2006 - 10.2006
- Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
- Oversaw proper storage of china, glassware, silverware, tableware, and decor ensuring minimal breakages or losses.
- Conducted performance evaluations for stewarding staff of up to 16 employees, identifying areas for improvement and providing constructive feedback.
- Collaborated with culinary team members to optimize kitchen workflows for increased efficiency.
Cafe Manager
Abigail Kirsch Catering, Pier Sixty
11.2003 - 01.2006
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
Bachelor of Arts - English - Creative Writing
University of Washington
Seattle, WA05.1995
Skills
- Food safety knowledge
- Team Management
- Sanitation Standards
- Task Delegation
- Organizational Skills
- Team Leadership
- Safety awareness
- Self Motivation
- Computer Skills
Timeline
Executive Steward
Abigail Kirsch Catering
10.2006 - 04.2024
Stewarding Manager
Abigail Kirsch Catering, Pier Sixty
01.2006 - 10.2006
Cafe Manager
Abigail Kirsch Catering, Pier Sixty
11.2003 - 01.2006
Bachelor of Arts - English - Creative Writing
University of Washington
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