Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Hamilton

Las Vegas

Summary

Dynamic General Service Technician with a strong background at Big O Tires, excelling in vehicle maintenance and customer service. Proven ability to enhance team productivity and ensure high-quality repairs. Skilled in power tools operation and inventory management, fostering a safe and efficient work environment while mentoring junior technicians.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

3
3
years of professional experience

Work History

General Service Technician

Big O Tires
07.2022 - 03.2025
  • Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
  • Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
  • Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
  • Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
  • Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
  • Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
  • Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
  • Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.

Warehouse Assistant

Amazon
10.2023 - 03.2024
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Education

High School Diploma -

Centennial High School
10200 W Centennial Pkwy, Las Vegas, NV 89149
05-2021

Skills

  • Power tools operation
  • Electronic testing
  • Multimeter usage
  • Safety procedures
  • Vehicle maintenance
  • Environmental awareness
  • Hand tools proficiency
  • Customer service
  • Mechanical tools
  • Flexible and adaptable
  • Installation and repair
  • Customer relationship management
  • Analytical thinking
  • Testing and evaluation
  • System upgrades
  • Inventory management
  • Mechanical aptitude

Timeline

Warehouse Assistant

Amazon
10.2023 - 03.2024

General Service Technician

Big O Tires
07.2022 - 03.2025

High School Diploma -

Centennial High School

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