Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Patrick Harrod

Patrick Harrod

Teacher
Morrison,CO

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

19
19
years of professional experience
2
2
years of post-secondary education

Work History

A Sound Impression Media

Self Employed
Morrison, CO
05.2008 - Current
  • Grew business through excellent customer service receiving Wedding Wire's Couple's Choice Award for 2018 and 2019.
  • Developed creative content through video production for realtors, small businesses, education and independent films.
  • Received Best Sci Fi/Horror Film for 2022 Short Circuit Film Festival through collaboration with Cirrus Studios as sound technician and editor.

Video Production/Digital Teacher Librarian

Jeffco Public Schools
Golden, CO
08.2020 - Current
  • Trained and developed students' skills in video production and media technology using web-based video editing software.
  • Planned and implemented curriculum to teach up-to-date technology to 150 students.
  • Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues for all students and teachers.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.

Online Technology Teacher

Stride
College Station, TX
08.2018 - 06.2020
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Used lectures, demonstrations and discussions to instruct students individually and in small groups.
  • Used computers, audio-visual aids and other equipment and materials to supplement presentations.

Education

Master of Arts - Eductional Technology

Lesley University
Cambridge, MA
01.2004 - 08.2005

Master of Arts - Creative Arts in Education

Lesley University
Cambridge, MA
08.1995 - 02.1996

Bachelor of Arts - Education

Metro State University
Denver
05.1987 - 05.1987

Skills

    Sales expertise

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Software

Runway

WeVideo

Final Cut

Microsoft Office

Google Suite

Timeline

Video Production/Digital Teacher Librarian

Jeffco Public Schools
08.2020 - Current

Online Technology Teacher

Stride
08.2018 - 06.2020

A Sound Impression Media

Self Employed
05.2008 - Current

Master of Arts - Eductional Technology

Lesley University
01.2004 - 08.2005

Master of Arts - Creative Arts in Education

Lesley University
08.1995 - 02.1996

Bachelor of Arts - Education

Metro State University
05.1987 - 05.1987
Patrick HarrodTeacher