Patrick Headley
Escondido,CA
Summary
Proven leader with a track record of enhancing customer satisfaction and expanding market share by over 20% at Forbes Manufacturing and Marketing LTD. Skilled in strategic planning and team collaboration, I excel in customer service and leveraging GPS technology for efficiency. My experience as a Small Business Owner showcases my ability to exceed expectations through innovative service delivery and effective social media promotion.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Roadie
08.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Small Business Owner
Desicare Organics LLC
03.2020 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Manufacturing, packaging and sales of organic skin care products.
Small Business Owner
Limitless Auto Distributors LTD
06.2012 - 12.2019
Regional Sales Manager
Forbes Manufacturing and Marketing LTD
04.2002 - 08.2011
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Education
International Marketing - Marketing Management And Research
University Of The West Indies
Kingston Jamaica 11.2009
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Delivery Driver
Roadie
08.2022 - Current
Small Business Owner
Desicare Organics LLC
03.2020 - Current
Small Business Owner
Limitless Auto Distributors LTD
06.2012 - 12.2019
Regional Sales Manager
Forbes Manufacturing and Marketing LTD
04.2002 - 08.2011
International Marketing - Marketing Management And Research
University Of The West Indies
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