Patrick Hill
Quincy,MA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Driven [Job Title] with [Number] years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Medical Insurance Sales Associate
New England Medical Insurance Representative
08.2010 - Current
- Generated quotes and proposals for clients to reduce employee health insurance premiums.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold a variety of health insurance products to small and medium sized businesses within a specific territory using consultative selling techniques.
Telephone Sales Associate
New England Compounding Pharmacy
09.2003 - 08.2010
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained current knowledge of evolving changes in backordered pharmaceuticals.
- Solved customer supply shortages by offering substitute compounded topical and injectables
- Engaged with customers to build rapport and loyalty.
- Consistently exceeded company defined sales goals.
- Performed effectively in self-directed work environment becoming the top inside sales rep 3 years in a row.
Education
Bachelor of Science - Physics Major
University of Rochester
Rochester, NYSkills
- Loss Prevention Goals Monitoring
- Customer Referrals
- Client Account Management
- Customer Service
- Program Customization
- Update Records
- Persuasive Negotiations
Timeline
Medical Insurance Sales Associate
New England Medical Insurance Representative
08.2010 - Current
Telephone Sales Associate
New England Compounding Pharmacy
09.2003 - 08.2010
Bachelor of Science - Physics Major
University of Rochester
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