Patrick Hoaglin
Dubuque
Summary
Effective professional with 15+ years of experience and a proven knowledge of different industries. Expertise in IT pricing systems and processeses, food preparation, food sanitation and safety, and quality control. Aiming to leverage my skills to successfully join Subway.
Overview
17
17
years of professional experience
Work History
Lyft Driver
Lyft
Dubuque, IA
06.2025 - 08.2025
- Use the Lyft app as a driver platform to locate customers who need a ride.
- Manage multiple ride requests simultaneously, demonstrating strong organizational skills in high-demand situations.
- Adapt quickly to changing traffic conditions and rider preferences, optimizing route efficiency.
- Deliver passengers to destinations safely and on time.
Pizza Delivery Driver
Papa John's Pizza
Dubuque, IA
12.2023 - 04.2024
- Deliver pizza, sides, and beverages to customers from the Dubuque store.
- Navigate effectively using GPS technology to optimize delivery routes.
- Assist in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Clean store surfaces, dishes, and utensils during store hours and at store closing hours.
Package Handler
FedEx Ground
Dubuque, IA
09.2023 - 11.2023
- Sort all incoming packages to their corresponding assigned van load lines by physically moving the packages to the assigned delivery van.
- Scan all packages which have been sorted and moved to ensure proper delivery van assignment.
- Unload packages from trailers which have arrived from different regional locations to Dubuque to enable all package handlers sorting to different van load delivery lines.
Package Handler
Fed Ex Ground
Dubuque, IA
02.2022 - 08.2022
- Sort all incoming packages to their corresponding assigned van load lines by physically moving the packages to the assigned delivery van.
- Scan all packages which have been sorted and moved to ensure proper delivery van assignment.
- Unload packages from trailers which have arrived from different regional locations to Dubuque to enable all package handlers sorting to different van load delivery lines.
Crew Member
Chipotle Mexican Grill
Concord, CA
08.2021 - 10.2021
- Assist crew members by cleaning and sanitizing all dishes and utensils throughout each shift to keep up pace with customer demand.
- Restock all cookware including dishes during each shift and prepare food items for the service line.
Store Associate
In-N-Out Burger
Pleasanton, CA
09.2018 - 08.2021
- Ensure customer satisfaction by accurately taking orders both inside the store and outside for the drive through lane.
- Assist with food preparation by washing, cutting, and storing produce.
- Meet customer expectations by organizing all ordered food and beverage items to ensure a smooth transaction in the store and in the drive through lane.
- Process all payments and discounts using POS system.
- Keep work areas and dining room clean throughout each shift.
Delivery Driver
DoorDash
San Jose, CA
07.2016 - 08.2018
- Complete assigned deliveries using an app to navigate to food vendors and customers.
- Use insulated bags to maintain good product quality.
- Contact customers to confirm proper delivery time and account for any changes to the order.
- When picking up multiple orders simultaneously, account for which deliveries are to be done first by using effective time management skills.
Delivery Driver
OrderAhead
Sunnyvale, CA
06.2015 - 07.2016
- Complete assigned deliveries using an app to navigate to food vendors and customers.
- Use insulated bags to ensure good product quality.
- Contact customers to confirm proper delivery time and account for any changes to the order.
- When picking up multiple orders simultaneously, account for which deliveries are to be done first by using effective time management skills.
Outside Sales Representative
American Solar Direct
Santa Clara, CA
03.2015 - 06.2015
- Generate leads by canvassing solar power benefits to prospective customers within an assigned territory.
- Explain to all leads how an investment in solar energy can greatly reduce the cost of the electric bill for a homeowner.
- Schedule in-home consultations with leads to discuss engineering specs, total cost of installation, and how much money can be saved over time.
- Attend meetings at local office to discuss progress, learn about changes to the business and technologies, and meet with regional manager.
Pricing Analyst
NetApp
Sunnyvale, CA
12.2013 - 03.2014
- Update pricing data within an Oracle ERP environment to facilitate timely quoting and booking for new orders.
- Use Excel spreadsheets to differentiate various pricing attributes and ultimately upload to Oracle database.
- Contact product configuration managers for both NetApp branded and OEM businesses to process all new changes related to pricing, discounts, and currency type.
- Coordinate new product introduction announcements by formatting new product information to an email to send to the field sales team and external vendors.
Business Systems Analyst
Brocade
San Jose, CA
11.2011 - 11.2013
- Arrange IT implementations relating to sales and marketing organizations using a dashboard to collect feedback from the business on internal software issues or needed upgrades.
- Host a meeting to facilitate the implementation of IT requests from sales organizations and translate all business needs and time lines to technical teams.
- Evaluate new SaaS hosted service providers by meeting with each outside vendor and documenting the potential benefits and risks accociated with their software as a service.
Customer Intelligence Analyst
Brocade
San Jose, CA
02.2011 - 11.2011
- Update existing records in an Oracle based customer information database to add detail from individual research and to enhance the overall accuracy of the database for queries and lead generation.
- Run queries in the customer data hub to seek unique information about Brocade's partners.
- Test functionality of the new customer data hub to account for accuracy and its extension to business intelligence software.
Business Analyst
Oracle
Belmont, CA
02.2010 - 06.2010
- Create spreadsheets as a data migration initiative to set up new product part numbers from Sun's legacy database to Oracle's own ERP system as a result of corporate acquisition.
Marketing Support Specialist
Sun Microsystems
Santa Clara, CA
07.2008 - 02.2010
- Enable bi-monthly product announcements by updating newly implemented Oracle database with accurate pricing data.
- Establish quality control procedures to reconcile all new pricing data for each product announcement to ensure pricing accuracy as new products become available.
- Test the functionality of a new ERP system to plan for the upgrade to an Oracle based pricing system.
Education
B. S. - Business Administration In Marketing
University Of San Francisco
San Francisco, CA05-2008
Skills
- Customer service
- Problem-solving
- Teamwork
- Efficiency and time management
- Cash handling accuracy
Timeline
Lyft Driver
Lyft
06.2025 - 08.2025
Pizza Delivery Driver
Papa John's Pizza
12.2023 - 04.2024
Package Handler
FedEx Ground
09.2023 - 11.2023
Package Handler
Fed Ex Ground
02.2022 - 08.2022
Crew Member
Chipotle Mexican Grill
08.2021 - 10.2021
Store Associate
In-N-Out Burger
09.2018 - 08.2021
Delivery Driver
DoorDash
07.2016 - 08.2018
Delivery Driver
OrderAhead
06.2015 - 07.2016
Outside Sales Representative
American Solar Direct
03.2015 - 06.2015
Pricing Analyst
NetApp
12.2013 - 03.2014
Business Systems Analyst
Brocade
11.2011 - 11.2013
Customer Intelligence Analyst
Brocade
02.2011 - 11.2011
Business Analyst
Oracle
02.2010 - 06.2010
Marketing Support Specialist
Sun Microsystems
07.2008 - 02.2010
B. S. - Business Administration In Marketing
University Of San Francisco