Summary
Work History
Education
Skills
Timeline
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Patrick Jackson

Detroit,MI

Summary

Dynamic and dedicated Sever/Bartender with a strong work ethic and exceptional customer service skills honed at Red Robin. Proven ability to enhance guest experiences through effective multitasking and order accuracy, while training new staff to uphold high hospitality standards. Committed to maintaining cleanliness and food safety practices in a high-volume environment.

Work History

Sever/ Bartender

Red Robin
2010 - 2025
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to facilitate timely food preparation and delivery.
  • Managed multiple tables simultaneously, prioritizing tasks to enhance efficiency during peak hours.
  • Accurately processed orders using point-of-sale system, minimizing errors and improving order accuracy.
  • Assisted in training new servers on menu items and service protocols to ensure consistency.

Education

High School Diploma -

Henry Ford
Detroit, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Order accuracy
  • Supply restocking
  • Quality control
  • Food safety practices
  • Performance improvement
  • Table bussing
  • Suggestive selling
  • Guest relations management
  • Point of sale operation
  • Relationship management
  • Dining area maintenance
  • Allergy awareness
  • Order management
  • Beverage preparation
  • Tableside etiquette
  • Inventory management
  • Task prioritization
  • Food sales and promotion
  • Guest seating
  • Table setting
  • Item promotion
  • Table setting knowledge
  • Ordering procedures
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Food and beverage pairings
  • Food delivery
  • Regulatory compliance
  • Order delivery practices
  • Bill computation
  • Food inspection
  • Front-of-house display creation
  • Wine service
  • Banquet coordination
  • Food spoilage prevention
  • Wine pairings
  • Multitasking and organization

Timeline

Sever/ Bartender

Red Robin
2010 - 2025

High School Diploma -

Henry Ford

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