Patrick Jones
Richmond,VA
Summary
Dynamic Lead Designer at West Elm with a proven track record in project management and client relationship management. Successfully drove sales per hour goals through strategic oversight and effective communication. Adept at cultivating strong client connections, ensuring brand adherence, and enhancing customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Lead Designer
West Elm
Richmond, VA
07.2024 - Current
- Managed multiple projects from concept to completion while meeting tight deadlines.
- Ensured strict adherence to brand guidelines and style guides for all projects.
- Achieved sales per hour goals through effective project oversight and management.
- Cultivated strong client relationships to enhance customer satisfaction.
- Specialized in business-to-business interactions for store operations.
Sales Associate
Madewell
Richmond, VA
10.2023 - 10.2024
- Delivered exceptional customer service through friendly and professional interactions with customers.
- Provided accurate product, pricing, and service information to enhance decision-making.
- Conducted regular inventory assessments to monitor and maintain stock levels.
- Processed transactions efficiently using a point-of-sale system to ensure accuracy.
- Developed promotional strategies that successfully increased sales volume.
- Upsold additional items based on customer preferences to maximize sales opportunities.
Education
M.Ed - Counselor Education
Virginia Commonwealth University
Richmond, VA01-2024
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05-2021
Skills
- Project management
- Effective communication
- Conflict resolution
- Client relationship management
- Team collaboration
- Strategic thinking
- Analytical thinking
Timeline
Lead Designer
West Elm
07.2024 - Current
Sales Associate
Madewell
10.2023 - 10.2024
M.Ed - Counselor Education
Virginia Commonwealth University
Bachelor of Science - Psychology
Virginia Commonwealth University
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