Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
Managed high-volume transactions during peak hours while maintaining accuracy and attention to detail.
Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Snow Cat Operator
Park City Mountain Resort
10.2021 - Current
Enhanced productivity of the entire team through clear communication regarding daily tasks, objectives, and priorities.
Mitigated potential hazards on slopes by identifying risks, ensuring guest safety while enjoying the mountain trails.
Contributed to the overall success of the ski resort by consistently meeting or exceeding performance metrics for snow grooming operations.
Maintained safe working environment by adhering to all safety protocols and guidelines during snow cat operation.
Golf Operations Lead
Promontory Club
04.2022 - 10.2022
Oversaw daily outside operations, ensuring superior customer service was provided to all members.
Contributed to overall success of golf operations team by consistently displaying strong work ethic, attention to detail, and adaptability when faced with unforeseen challenges or changes in daily priorities.
Streamlined communication between departments by acting as a liaison between golf operations, maintenance, food and beverage staff and club management.
Oversaw training of outside operations employees through hands-on training, informing new staff of best practices and club policies.
Bag Room Attendant, Pro Shop Assistant
Cloverbank Country Club
04.2014 - 10.2021
Responsible for greeting members, cleaning and staging carts, cleaning and storing members clubs
Organize and clean the cart barn/ bag room
Setting, maintaining, and closing practice facilities
In the pro shop responsible for answering phone calls, scheduling reservations, merchandise sales, restocking inventory, and assisting golf professionals with tournaments among other tasks
Lifeguard, monitored pool facilities to ensure patron’s safety and compliance with pool regulations
Summers of 2014, 2015 and 2017 was also an assistant swim coach for the summer swim program
In summer of 2020 successfully completed a summer internship with the General Manager
Business Administration Internship
DENT Neurologic Institute
01.2021 - 05.2021
Collaborated with department heads on various projects, contributing valuable insights and ideas for improvement.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Business Administration: Management
State University of New York At Fredonia
Fredonia, New York
05.2021
Skills
Banking software navigation
Customer relationship management
Financial regulatory compliance
Problem-solving
Attention to detail
Multitasking Abilities
Reliability
Organizational skills
Effective communication
Time management abilities
Timeline
Branch Banker
First Utah Bank
06.2024 - Current
Golf Operations Lead
Promontory Club
04.2022 - 10.2022
Snow Cat Operator
Park City Mountain Resort
10.2021 - Current
Business Administration Internship
DENT Neurologic Institute
01.2021 - 05.2021
Bag Room Attendant, Pro Shop Assistant
Cloverbank Country Club
04.2014 - 10.2021
Bachelor of Science - Business Administration: Management