Patrick Kimbrell
Salisbury,NC
Summary
Results-oriented and policy-driven professional with 20 years of experience and a proven knowledge of Incident Management SOP, excellent interpersonal skills, and great record keeping. I am aiming to leverage my abilities to successfully fill the Transportation Supervisor II role at Division 10 IMAP. My main area of focus immediately upon hire would be unit cohesion
Overview
24
24
years of professional experience
Work History
Senior Incident Management Responder
North Carolina Department Of Transportation
10.2006 - Current
- Patrolled the I-77, I-485, I-85, and US 74 Corridors to assist responding agencies by implementing quick clearance (G.S. 20-161 (F)) in a safe and efficient manner. Also provided assistance to the motoring public while they were disabled.
- Assisted with new hire orientation and employee training. Also provided orientation and exposure of IMAP to Division-level Engineers.
- Participated in ongoing training to enhance own job skills and knowledge. I currently have 250 completions in the LMS.
- Worked with coworkers to complete task
- Provided efficient and courteous service to customers at all times. For the past six years I have led the unit in positive survey returns.
- Adhered to quality and service standards to support operational goals. For the past six years I have led the unit in production or driver initiated stop percentages.
Wall Operator
M.I. Windows And Doors
07.2005 - 10.2006
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Inspected near final product for quality control issues.
- Added shipping labels and final customer count to ensure a complete order.
- Supervised up to three employees while adding final touches and shipping packaging.
- Reported to production line manager and QC manager any issues or needed adjustments.
- Met deadlines whiles maintaining high-quality deliverables.
- Defined problems, collected data, established facts, and validated conclusions
Incident Management Responder
North Carolina Department Of Transportation
04.2004 - 10.2005
- Patrolled the I,77 and I-40 Corridors to assist responding agencies with quick clearance (G.S. 20-161 (F)) in a safe and efficient manner. Also provided assistance to the motoring public while they were disabled.
- Assisted with new hire orientation and employee training.
- Participated in ongoing training to enhance own job skills and knowledge.
- Worked with coworkers to complete task
- Provided efficient and courteous service to customers at all times.
- Adhered to quality and service standards to support operational goals.
- Provided efficient and courteous service to customers at all times.
Incident Management Responder
North Carolina Department Of Transportation
08.2002 - 06.2004
- Patrolled the I-85, I-40, and US 52 corridors to assist responding agencies in implementing quick clearance (G.S. 20-161(F)) in a safe and efficient manner. Also provided assistance to the motoring public once they became disabled.
- Participated in ongoing training to enhance own job skills and knowledge.
- Worked with coworkers to complete task
- Provided efficient and courteous service to customers at all times.
- Adhered to quality and service standards to support operational goals.
Assistant Store Manager
Dominoes Pizza
08.2001 - 07.2002
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Military Police Officer
United States Army
02.2000 - 02.2002
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, provide force protection, and enforce UCMJ.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Responded to emergency calls to provide assistance to citizens in need.
Education
No Degree - Liberal Arts And Sciences
Rowan-Cabarrus Community College
Salisbury, NCHigh School Diploma -
West Rowan High School
Mount Ulla, NCSkills
- Computer Security
- Mission Support
- Situational Awareness
- Employee Evaluation
- Emergency Response Coordination
- Incident Priority Assessment
- Data Integrity
Languages
Cebuano
Limited Working
Timeline
Senior Incident Management Responder
North Carolina Department Of Transportation
10.2006 - Current
Wall Operator
M.I. Windows And Doors
07.2005 - 10.2006
Incident Management Responder
North Carolina Department Of Transportation
04.2004 - 10.2005
Incident Management Responder
North Carolina Department Of Transportation
08.2002 - 06.2004
Assistant Store Manager
Dominoes Pizza
08.2001 - 07.2002
Military Police Officer
United States Army
02.2000 - 02.2002
No Degree - Liberal Arts And Sciences
Rowan-Cabarrus Community College
High School Diploma -
West Rowan High School
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