Open To Work
Patrick King
Xfinity/Comcast
Exeter,NH
Work Preference
Desired Job Title
Customer ServiceGraphic DesignerGraphic DesignerTypesetter
1
Language
19
years of professional experience
Customers called in with equipment malfunctions. Talked customers through the process of restarting their equipment to get it to come back on-line. When process unsuccessful, arranged for a technician to visit.
Work History
Customer Service
2 Years 11 Months- Assisted customers with Comcast equipment issues over phone, ensuring timely resolution. Arranged service appointments for customers needing assistance with Comcast equipment.
Graphic Designer
4 Years- Created brochures, PowerPoint Slides, and publications using MS Word, Power Point, Quark Xpress, Adobe illustrator, and Photoshop.
- Designed innovative branding materials, enhancing corporate identity and visual communication strategies.
- Collaborated with cross-functional teams to produce compelling marketing collateral that increased client engagement.
- Developed and maintained cohesive design guidelines, ensuring brand consistency across all platforms and mediums.
Graphic Designer
9 Years 4 Months- Designed brochures, PowerPoint slides, and publications to effectively communicate brand messaging using MS Word, PowerPoint, QuarkXPress, Adobe Illustrator, and Photoshop.
- Developed innovative design solutions for client projects, enhancing brand visibility and engagement.
- Collaborated with cross-functional teams to ensure design consistency across multiple platforms.
- Created visually compelling presentations that effectively communicated complex ideas to stakeholders.
Typesetter
2 Years 4 Months- Facilitated the transition of seven magazines from Atex typesetting to desktop typesetting.
- Operated typesetting software to create high-quality print layouts for various publications.
- Collaborated with editorial teams to ensure accuracy and consistency in published materials.
- Reviewed proofs and made necessary adjustments to meet publication standards and deadlines.
Education
No Degree - Mathematics, English
Studied advanced courses in Mathematics and English.
Diploma - General study, English, French, Algebra, History,
Excelled at English and Public speaking. Won the Voice of Democracy Contest for Massachusetts, 1964. Won college scholarship from The Veterans of Foreign Wars.
Skills
Keyboard speed 93 wpm
MS Office applications
Data entry accuracy
Problem resolution
Excellent customer service skills
Window customer service
Customer service mindset
LANGUAGES
English
AWARDS
Voice of Democracy Contest for the State of Massachusetts, 1964
Timeline
Customer Service
Xfinity/Comcast
09.1998 - 08.2001Read More
Graphic Designer
Arthur D. Little Inc
09.1994 - 09.1998Read More
Graphic Designer
Coopers & Lybrand
03.1985 - 07.1994Read More
Typesetter
General Media Publications
10.1982 - 02.1985Read More
Watertown High School
Diploma from General study, English, French, Algebra, History,
Read More
Northern Essex College
No Degree from Mathematics, English
Read More